Restaurant Shift Leader

SUMMARY OF POSITION : The Shift Leader assists the Assistant

Manager and General Manager with management activities and duties, ensuring all

activities are consistent with and support the restaurant’s business plan. The

Shift Leader ensures all Team Members are performing their job responsibilities

and meeting all expectations in all areas of their job description.

ESSENTIAL DUTIES : Take necessary

Take necessary

action to ensure all hospitality service is outstanding; anticipates and

exceeds guest needs; handles situation and requests immediately in a positive

manner.

Effectively

paths the restaurant to monitor all aspects of the restaurant’s operation to

anticipate problems; takes initiative to correct problem areas immediately.

Consistently

enforces and maintains all quality, service, and cleanliness standards.

Monitors and

maintains proper staffing levels and labor costs.

Creates a friendly

atmosphere for Team Members and Guests.

Effectively train

and provide direction and supervision for Team Members.

Support efforts to

maximize sales and profits and minimize controllable costs.

Effectively plan,

organize, and implement all operational routines and activities during your

shift.

Maintain a

cooperative, harmonious working relationship with management and fellow team

members.

Ensuring all

sanitation, safety and security policies and procedures are observed and

enforced.

Ensure personal

appearance meets company standards and displays professionalism at all times.

Recognize and

adhere to all HR, sanitation, safety and security policies and procedures to

provide a safe and compliant environment for all.

Perform other

tasks as directed by management.

REQUIREMENTS : Stand for long

Stand for long

periods of time.

Work around high

temperatures.

Work around others

in close quarters.

Able to lift 50 pounds

comfortably.

Work with various

cleaning products.

EXPERIENCE :

Must be a minimum

of 18 years old.

Must be willing to

work flexible hours, including opening and closing shifts.

Must have reliable

transportation and method of communication with restaurant (i.e. phone or

email).

KNOWLEDGE, SKILLS, AND ABILITY :

Excellent

communication, interpersonal and leadership skills.

Ability to

maintain the respect of your team.

Guest driven

focus.

Ability to

effectively make decisions under pressure, while delegating tasks

appropriately.

Excellent

organizational and prioritization skills.

Ability to work

with others as a team.

Ability to meet

performance standards.

Ability to take

initiative and solve problems.

WHAT MORE COULD YOU ASK FOR?

Competitive wages

Medical insurance

Team Member

referral bonus program

Team Member

discount programs, with financing options

Free Meals while

working (Discounts for your Family!)

Paid Time Off

Tuition reimbursement

See a complete

list of benefits at https : / / capstone-restaurants.ourstory.harri.com /

Capstone Restaurant Group A place

where People, Hospitality & Integrity are Valued!!!

People are what drives our organization;

without great people, we will not succeed. We will not get to the top, the

Capstone, without our people achieving new heights!

Hospitality is providing a welcoming feeling to

our guests. It’s warm, it’s friendly, it’s a sincere appreciation that the

guest has chosen our restaurant!

Integrity is critical for all of our team

members. We must be honest, we must be sincere, we must be consistent and fair.

We must operate by doing the right thing!

We are always searching for talented team members, at all

levels, that are interested in growing with us and are excited to provide our

guests great hospitality, acting with integrity every visit, every experience!

When you join the Capstone Restaurant Group, you will be

given the tools to not only succeed on the job, but we will work with you to

develop your skills to take advantage of the many promotion opportunities that

we offer in all of our markets. We are an equal opportunity employer who takes

pride in our diverse workforce. If you thrive in a fast-paced environment,

where hard work and success is rewarded, and you are passionate about people,

hospitality, and integrity, we want to talk to you!

Note : This job description is not intended to be an

exhaustive list of all duties, responsibilities, or qualifications with the

job.

Capstone Restaurant

Group is an equal opportunity employer.

I understand and acknowledge that

Capstone Restaurant Group is an independently owned and operated franchisee of

Hardee’s Restaurants LLC and, if I am hired, a legal entity affiliated with Capstone

Restaurant Group will be my employer, not Hardee’s Restaurants. Further I

understand and acknowledge that Capstone Restaurant Group and its affiliated

entities are not acting as an agent for Hardee’s Restaurants or any of its

affiliates.

Last updated : 2024-07-31