Nature of Work

Examples of Duties

• Assist all divisions within the Housing & Community Services Department as necessary; may include some evening or weekend events.
• Performs as a receptionist. Answers telephones and takes messages; greets visitors and clients; provides information within scope of knowledge or refers to appropriate individuals.
• Ability to maintain a professional demeanor with a diverse population.
• Receives and answers inquiries from employees and the public in person and on the phone.
• Maintains schedules, records, and accounts as assigned.
• Manages paper or electronic filing systems, recording information, updating paperwork or maintaining documents, such as attendance records, correspondence, or other material.
• Composes correspondence. May take and transcribe dictation.
• Prepares reports as assigned; gathers and compiles statistical data and prepares reports of findings. Enters and retrieves information using data entry devices, as required.
• Picks up, processes and/or distributes mail; may replenish office supplies and files.

• May be assigned to a specific function of a regular and recurring nature, such as processing applications, requests, and other actions for departmental services, as required.

• Other duties as assigned.

Minimum Qualification Requirements

• Must possess a working knowledge of the field of assignments with the ability to sufficiently perform thoroughly and accurately the full scope of responsibility as illustrated by the examples of duties.
• Good knowledge of modern office practices and procedures, filing, recording, telephone techniques and office equipment, to include knowledge of personal computer operations;
• Ability to communicate clearly and accurately in the English language utilizing both oral and written means;
• Ability to operate a computer keyboard at a net speed of 45 w.p.m.; to perform clerical/typing/keyboard tasks quickly and accurately;
• Ability to prepare and maintain records and simple reports;
• Ability to maintain a good working relationship with coworkers and the general public;
• Ability to sit for prolonged periods of time; to bend stoop, reach and lift light objects;
• Ability to drive a County vehicle in carrying out some assignments, if applicable.