In this role you will be responsible for all business operations and processes for pharmaceutical and analytical testing

Responsibilities:

• Lead and inspire a culture of safety first
• Responsible and accountable to drive and deliver to annual Operational Plan commitments including: revenues, profit, working capital and operational performance
• Responsible to work with location support functions and systems including QA, Safety and Health, Sales and Strategic Accounts,
• Finance, Human resources, Business Improvement, and Service Excellence
• Work with quality leaders to improve processes, compliance, and integrity of data
• Develop and execute short and long term business plans and strategies to include operational goals, equipment needs, and staffing for the location
• Capacity planning in core service areas
• Customer engagement, focusing on customer retention, conflict resolution, and growth alignment
• Fully accountable and ultimately responsible for all hired personnel dedicated to the location
• Work with assigned staff to ensure work schedules are maintained and balanced
• Maintain an environment of respect and dignity within the location covering employee interactions and problem solving while ensuring work rules are known and followed

Qualifications

• A bachelor’s degree (BA or BS) from an accredited 4-year college or university in chemistry or science discipline, Advanced degree preferred.
• A minimum of 10 years of pharmaceutical experience, with exposure to analytical testing, stability, extractables and leachables, and biologics.
• A minimum of 10 years related experience managing an enterprise with at least 25 employees with 3-6 subordinate exempt level managers / supervisors over multiple shifts
• Understands that all functions within the lab fall under his / her direct purview
• Technical leadership is vital to the production and operation of assigned tests and to the overall operation of the entire lab
• Must possess a strong ability to communicate (written and oral) effectively with clients and colleagues with great attention to detail and timing of results
• Ability to organize the lab as a whole in line with the strategic, operational and technical goals of the entire company
• Strong organizational, problem-solving and conflict resolution skills to effectively establish and maintain two-way communications to understand the needs and concerns of all departments
• Ability to effectively provide managerial guidance to all staff on all functions within the lab
• Ability to deeply analyse and resolve operational, finance and other significant business issues on a daily basis
• Proven track record of success with regard to managerial, technical and operational competency both inside and outside of the lab