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POSITION SUMMARY:
The New Jersey Devils are searching for a Director of Member Services to help drive and achieve the annual retention efforts of the Member Services team. The Director will be responsible for driving season ticket renewals through developing a comprehensive season ticket member engagement strategy, setting and monitoring staff accountability metrics, designing all communication to Members, hiring and training the staff and planning and executing Member events, amongst other responsibilities.
The Director of Member Services should be a dynamic leader who is just as adept at motivating, developing and inspiring staff to create a world-class culture as they are setting and monitoring goals, analyzing trends and making data-driven decisions
RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO THE BELOW:
QUALIFICATIONS:
OUR BENEFITS:
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Full Time
$137k-177k (estimate)
06/26/2024
08/24/2024
The following is the career advancement route for Director, Member Services positions, which can be used as a reference in future career path planning. As a Director, Member Services, it can be promoted into senior positions as a Top Managed Care Executive that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Director, Member Services. You can explore the career advancement for a Director, Member Services below and select your interested title to get hiring information.