Hartmann Young have partnered with an international manufacturer of sterilisation equipment for the biopharma industry. They're looking to add an experienced Business Development Manager to their Customer Care team, on site in Sellersville (PA).

Responsibilities

You'll focus specifically on customer care, and will be responsible for optimising strategic customer relationships and leading the Customer Care Sales team in the US, including two direct reports. Day to day, you'll lead business development activities related to the installed client base, regional and hub market demand, and through customer feedback channels such as voice-of-customer and commercial analytics. The role also includes approximately 50% domestic US travel, with occasional international travel.

Requirements

• 5-7 years' in business development, leading commercial activities within the industrial machinery or manufacturing industry, covering sales/sales operations for a Customer Care or Field Engineering team.
• Technical acumen: the ability to understand and convey engineering principles and scientific information.
• Understanding and awareness of cGMP manufacturing environments.
• A willingness to learn and develop, with a passion for solving problems and resolving customer concerns.

We're looking for someone intuitive and resourceful, with great communication skills and a respectful approach to customers.

If this sounds like you, reach out directly or apply below:

ellen.stanton@hartmannyoung.com