Marketing Analyst 1

Lafayette IN

12 months

Position’s Contributions to Work Group:

- Assists with prepping for tour groups, main point of contact for the front door, screening guests who enter the welcome center.

Typical task breakdown:

- Verify visitors as they enter the Welcome Center and connect them with their Client contact, if applicable.

- Manage room reservations for the Welcome Center.

- Manage monthly procard reconciliations for Welcome Center card.

- Create a daily sheet highlighting conference room usage and distribute to the Welcome Center staff.

- Create table tents, nametags, door banners, and printed photos for customer visits and witness tests.

- Distribute and collect surveys for in-person customer visits and witness tests.

- Manage catering requests for customer visits and witness tests, working with Eurest as needs arise.

- Ensure snack baskets are filled and ready for use.

- Monitor Welcome Center sign-out sheets and ensure items (banners, dongles, steel-toe slip-ons, etc.) are being returned in a timely manner.

- Manage all aspects of non-customer tours, including the agenda creation, tour guide assignment, welcome presenter, room reservation, and visit badge distribution on the event day.

- Manage all aspects of family tours, including agenda creation and tour guide assignment.

- Ensure the VIP van is gassed up and clean prior to customer or event use.

- Monitor office supplies, cleaning supplies, and customer snacks and order as needed.

- Copy, file, and collect receipts for reconciliation at the end of each month.

- Assist in the Client Merchandise Center as needed.

- Update Welcome Center, Tour Guide and Best Practices binders

- Turn on lights throughout Welcome Center

- Create lunch menus for customer visits/witness test

- Checks/cleans up all rooms, locks doors etc. in Welcome Center at close of day

- Open and close Client Merchandise Center (CMC).

- Reconcile cash drawer daily.

- Connect with Accounting personnel weekly to deposit cash.

- Maintain CMC inventory and physical stocking of merchandise.

- Manage all orders, including special orders and custom orders.

- Create monthly reports for the CMC on profits, payroll deduction, etc.

- Craft and distribute CMC advertisements and communications and update the CMC monitor and facility bulletin boards.

- Connect with Drive Team personnel with requests for communications for the Drive Team newsletter.

- Construct gift baskets as requests come in from Client Drive Team.

- Manage the CMC’s monthly promotions and drawings.

- Manage requests for CMC gift certificates and create these as needed.

- Maintain event tickets for sale in CMC.

Interaction with team:

- Works directly with office team and guests

Work environment:

- Office environment

Education & Experience Required:

- Bachelor's degree in marketing or equivalent training preferred.

- 0-2 years related experience required.

Technical Skills

- Microsoft 365 products, Word, Excel, PowerPoint , Teams

- Microsoft planner, Canva

Soft Skills

• Written and verbal communication skills

• Customer service

• Multitasking and prioritizing

• Dependability

• Familiarity with Microsoft Office

• Strong organizational skills

• Self starter

• Strong multitasking

• Desire to learn

• Professional Disposition

Disqualifiers/Red Flags:

Poor job history – 1 year or less at 2 or more jobs within the last 5 years

Problematic social media activity