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Job Title: MS Dynamics/CRM Engineer

Location: Remote – EAST COAST

Duration: Full-Time

Job Description:

The CRM Engineer will develop, implement, and maintain a wide variety of CRM deployments across multiple environments. The CRM Engineer will collaborate with architecture, UX, and other development teams, as well as the business community.

Core Responsibilities

Provide production support for MS Dynamics/CRM applications.

Update/Support Microsoft Power automate Cloud Flows

Update/Support Microsoft Azure Function Apps

Update/Support Microsoft Azure Logic Apps

Support the Development of Proof of Concepts (PoCs) to test new functionalities.

Develop, test, and implement D365 Power Automate and related Cloud Flows

Develop, test, and implement custom features and processes in Microsoft Dynamics

Participate in business case creation and estimation of work.

Recommend and implement best practices for the Client

Consult with businesses to modernize business processes by leveraging Power automate, Azure Functions, and Logic Apps

Assist in communicating new features released to users.

Create and maintain application solution documentation.

Assist in writing user guides for newly developed apps.

Monitor and troubleshoot performance or other issues when needed.

On-call and after-hours work required

Skills Qualifications

Must be able to manage multiple projects simultaneously with the ability to work well under pressure.

Must be self-motivated, and able to work independently, as well as interact well with others and communicate professionally with people at all levels.

Must demonstrate up-to-date expertise in D365 CRM (Power platform, power automate, Apps), C#, .NET development, Portal Development, Power BI, Azure, and the ability to apply that expertise to development activities

At least 3 years of hands-on development experience with CRM solutions, D365 / CRM, and/or Power Platform experience preferred.

Experience with Integration within the M365 ecosystem and Microsoft Dataverse / Common Data Service

Good exposure to Common data services like Dataverse and integration to CRM solutions like Dynamics 365.

Experience building PowerApps and Flow structure-driven Apps.

Experience working in an Agile delivery team.

Education

Bachelor’s degree in computer science, engineering, or a relevant field

3 years of hands-on CRM experience

2 Years of Building Power Apps and Flow structure driven Apps

5 years of IT experience

Strong problem-solving skills -- must be able to think critically and independently.

A reasonable, good faith estimate of the minimum and maximum for this position is $115K/year to $120K/year with benefits