Product Specialist 1(Pre-Sales Technical Associate)

Fully Remote- Chicago/ Dallas

6 months contract

Summary:

The main function of a product specialist is to be the subject matter expert on a product through its development. The typical product specialist will provide technical advice to customers concerning their product

• Job Responsibilities:Demonstrates the value of a product technology to advance customers objectives
• Provides insight and thought leadership to customers concerning applicability of highly complex products
• Analyzes and applies industry, competition and market knowledge to present the positive value of our solutions.
• Recommends product and service configurations to assist with any system design and integration necessary
• Developing and implementing a company-wide go-to-market plan, working with all departments to execute
• Ensure product quality expectations are defined and known across the team
• Skills:Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills.
• Ability to work independently and manage ones time.
• Knowledge of production processes, quality control, costs and other techniques for maximizing the effective manufacture and distribution of goods.
• Knowledge of business and management principles involved in strategic planning, resource allocation, and production methods.
• Education/Experience:Bachelor's degree in a related field required. MBA or other related advanced degree preferred.
• 0-2 years experience required.

Key Points and Necessary Attributes:

• event/trade show/training supportBecome a technical resource on the Samsung Digital Display Solutions, as well as other Digital Signage solutions to North America sales teams and partners.
• Provide pre-sales technical supports for the North America sales subsidiaries, system integrators and/or end customers with Samsung Solutions
• Support Samsung subsidiaries, System Integrators with model selections, specifications, and product questions
• Support System Integrators and End Customers with general setup and use case of software and service solutions which include Samsung VXT, Lynk Cloud, and Tizen platform (SSSP)
• Provide tier 1 pre-sales technical supports related to LCD Signage, LED, Monitors, Hospitality TV, Solutions, and Pro Services in North America
• Provide timely proactive pre-sales technical supports to:
• Samsung Sales Teams
• North America Business Development Managers
• Liaise with key industry partners in Digital Signage market place and provide proactive market intelligence to PMs and SMEs
• Attend and support Samsung and/or partner events
• Frequent domestic travel required
• Candidate must be willing to work beyond normal schedule in conjunction with Samsung supports and deployments in North America.
• Technical background and interest in IT, IP networks, Digital Signage and/or Display industry