Harwood Hospitality Group is Hiring a Restaurant Support Manager Near Dallas, TX
Summary The Restaurant Support Manager maintains revenue, profitability, and quality goals through supporting General Managers with shift managements, Leave coverages and overall operational support. They ensure efficient restaurant operations and keep product, productivity, quality, and customer service standards high. They will support multiple venues throughout the Harwood District with breakfast, lunch, dinner, and night life services.
Coordinate the day-to-day operations of his/her unit during each shift and ensures all FOH and BOH SOP's (including HACCP) are duly followed and fully executed.
Is visible, hands on, and ensures a strong personal presence in FOH (mainly during peak hours) and BOH areas. Whenever needed, takes an active part in guest's service duties (welcoming guests, escorting guests to tables, taking guest's orders, clearing tables, etc.)
Ability to interact with staff (at all levels) in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful, and efficient, with a high level of professionalism and confidentiality is crucial to this role.
Oversees preparation of food and beverage items.
Ensure that company and statutory hygiene standards are maintained in all areas.
Review schedules for the operation of the restaurants, to ensure the highest level of guest service while also monitoring labor costs.
Strong knowledge of Craftable Inventory Management Systems will be necessary.
Required Education & Experience
High School diploma or related field
Minimum of 2 years of leadership experience in a Full Service Restaurant setting
Proven developer of people and a steward of positive culture!
Ability to work on feet for at least 8 hours.
Strong financial and P&L management skills
Excellent problem-solving and conflict-resolution skills