*** $500 Sign on bonus payable after 90-day Probationary period****

Overview: Join our team at Hayat Dental Center as a Front Office Manager, where you will play a pivotal role in ensuring the smooth operation of our front office. As a key member of our team, you will oversee the administrative functions, provide exceptional customer service, and contribute to the overall success of our practice.

Responsibilities:

- Manage the daily operations of the front office, including scheduling appointments, handling patient inquiries, and maintaining office records.
- Supervise front desk staff and provide training and guidance as needed.
- Ensure efficient patient flow by coordinating with clinical staff and optimizing appointment scheduling.
- Handle financial transactions, including billing, insurance claims processing, and payment collections.
- Maintain electronic health records using Dentrix and other software with accuracy and confidentiality.
- Collaborate with the doctor to implement office policies and procedures that enhance patient experience and operational efficiency.
- Monitor inventory levels of office supplies and coordinate ordering when necessary.
- Address patient concerns or complaints promptly and professionally to ensure high levels of satisfaction.

Requirements:

- Minimum 3 years experience in a dental office setting is preferred.
- Proficiency in using Dentrix and other dental practice management software.
- Knowledge of dental claims billing with Medicare and Medicaid is a plus.
- Strong organizational skills with the ability to multitask and prioritize effectively.
- Experience in financial management, including billing and insurance processes.
- Excellent communication skills with a customer-centric approach.
- Ability to work well in a team environment and lead by example.

Benefits:

• Paid Holidays after 90-days
• 401k Eligible after 1 year employment

If you are a detail-oriented professional with a passion for delivering top-notch patient care and have experience in dental office management, we invite you to apply for the Front Office Manager position at Hayat Dental Center. Join us in our mission to provide exceptional dental care in a welcoming environment.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Experience:

• Management: 3 years (Required)

Ability to Commute:

• Cleveland, OH 44111 (Required)

Ability to Relocate:

• Cleveland, OH 44111: Relocate before starting work (Required)

Work Location: In person