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Front Desk Coordinator
HCI Hospitality Leawood, KS
Apply
$27k-35k (estimate)
Full Time 6 Days Ago
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HCI Hospitality is Hiring a Front Desk Coordinator Near Leawood, KS

**Front Desk Coordinator**

* 10750 El Monte St, Leawood, KS 66211, USA

* Part-time

**Company Description**

**About Woof's-**

At Woofs, our amazing team of dog lovers and state-of-the-art facilities help us to provide top-notch daycare, boarding, grooming, and training services to our 4-legged guests and their 2-legged companions. Our team focuses on keeping your pups happy, safe, and healthy by ensuring our pack leaders are trained and interacting with your pups all day long.

**Job Description**

Woofs at ***107th & Roe*** is immediately hiring friendly, guest-oriented customer service coordinators! You will run our front desk while greeting and caring for our two-legged and four-legged guests. You will be responsible for greeting everyone in a friendly manner, checking our guests in and out of our system, updating guest profiles, and accepting payment for services. This position will also give informational tours during meet and greet sessions. You will be able to work with friendly teammates in a supportive, happy work environment and participate in the following responsibilities:

* **Parent & Pup Service and Care**

Customer service coordinators greet pet parents promptly and warmly

Practice superior customer service, over the phone and in person

Give informative parent tours

Conduct thorough pup temperament assessments, approving a pups enrollment at Woofs

* **Organizational and Time Management Skills**

Customer service coordinators maintain an organized front desk with extreme attention to detail while maintaining clear daily notes for the team

Able to quickly learn company POS system and know Microsoft Office Word and Excel

Sell and up-sell daycare, boarding, grooming, training and retail

Check pups in and out of DayPlay and maintain the necessary information

Check-in boarding pups and document all necessary information for the NightStay

Make copies, receive and send faxes, and monitor confidential information

Receive payment and keep accurate invoices, revenue reports, and till drawer

Conduct closing procedures: balancing cash drawer and maintaining Revenue Report

* **Peer-to-Peer and Supervisor Relations**

Customer service coordinators take direction from management

Have a great sense of humor and be flexible and open-minded to new ideas and change

* **Steward of Building Care and Cleanliness**

Customer service coordinators take initiative to ensure the lobby and all areas of the building are clean, organized and surpass Woofs high standards

* **Animal Care-Taking**

Desire to learn or have first-hand knowledge of how to effectively manage and lead a room of pups in DayStay

Desire to learn or have first-hand knowledge of modern, compassionate animal care methods

Ability to work in a DayPlay room as needed

**Qualifications**

**Requirements for our Customer service coordinators -Front Desk Coordinator -Team Members:**

* Ability to open the building at 6:45am or stay as late as 8:30 pm

* Available to work 30 to 40 hours per week with occasional overtime

* Customer service experience preferred, but not required

* Reliable transportation

* Ability to work weekends and holidays

* Willingness to move quickly throughout the building while maintaining your composure and keeping a smile on your face!

* Must be comfortable working with all dog breeds

**Additional Information**

**Job Location**

Front Desk Coordinator

* 10750 El Monte St, Leawood, KS 66211, USA

* Part-time

Job Summary

JOB TYPE

Full Time

SALARY

$27k-35k (estimate)

POST DATE

06/22/2024

EXPIRATION DATE

07/10/2024

WEBSITE

hcihospitality.com

HEADQUARTERS

MANHATTAN, KS

SIZE

1,000 - 3,000

FOUNDED

2002

CEO

JANA RIEGER

REVENUE

<$5M

INDUSTRY

Accommodations

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The following is the career advancement route for Front Desk Coordinator positions, which can be used as a reference in future career path planning. As a Front Desk Coordinator, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Coordinator. You can explore the career advancement for a Front Desk Coordinator below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Coordinator job description and responsibilities

Avoid relying on external validation.

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A front office coordinator manages the front desk at an office.

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They also greet the visitors when they coming and leaving

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Coordinator jobs

Maintain a 90% response rate or higher.

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Create a positive author mindset.

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Be transparent about all processes and know when to let go.

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Step 3: View the best colleges and universities for Front Desk Coordinator.

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