727 Consultant Jobs in Houston, TX
HCLTech is Hiring a Consultant Near Houston, TX
Attends and channels the attention of incidents of technology solutions.
Coordinate with the project team the execution of minor projects that impact existing
solutions.
Coordinate the installation of updates to technology solutions.
Keep hardware and software inventory up to date.
Monitor system performance and report generation.
Manage user accounts, credentials, permissions, and access for end users.
Lead improvements and modifications of technology solutions.
Offer technical support and training for end users.
1.) To adhere to quality standards, regulatory requirements and company policies (2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (3.
To participate or contribute on EN business in creation of proposals to drive Service improvement plans. (4.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team.
Last updated : 2024-06-25
Job Summary
Full Time
$99k-130k (estimate)
06/26/2024
09/25/2024
The following is the career advancement route for Consultant positions, which can be used as a reference in future career path planning. As a Consultant, it can be promoted into senior positions as a Sales Engineer IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Consultant. You can explore the career advancement for a Consultant below and select your interested title to get hiring information.
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