We are HCLTech, one of the fastest-growing large tech companies in the world and home to 219,000 people across 54 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud.

The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be.

Account Manager – Engagement Individual Contributor role

Job description

The role is responsible to drive prospecting and engagement in the Retail CPG business units within the account to generate and bring in new opportunities and expand the presence of HCLTech in an existing account.

Developing a sales funnel focusing on HCL services and driving the pursuit of opportunities, whether through RFP or proactive proposals.

Develop a deep client relationship by establishing yourself as a trusted advisor across all levels of client contacts in the assigned business units.

Partner with peer business units and sales organizations to develop and drive the client Upsell/Cross-sell, Sales Retention & Expansion Plan for Statement of Work extension and expansion, including add-on services, modules, and dedicated support solutions.

Serve as an escalation point for key customer satisfaction issues and accountable for coordinating internal collaboration to resolve critical client issues, acting as an advocate for the client.

Attending customer meetings, marketing events, roadshows, and workshops on growing awareness for our offerings and building a high-quality pipeline.

Desired Skills and Experience

-12-15 years of account management/selling experience current experience.

-Proven experience with sales or consulting to any of these Line of Business: Retail / CPG.

-Experienced in originating and managing strategic engagements of more than $10M opportunities .

-Experience in selling Applications / Infra / Digital / Cloud / Cybersecurity / IOT /Engineering products and services

-Candidate should be Open for moderate level of Travel

-Experience in sales motions cadence associated with forecasting, Salesforce management pipeline/ funnel build, and opportunity management.

-Bachelor's Degree in a technical or business field with MBA or Master's in the technical area being highly desirable or foreign equivalent required from an accredited institution.

-English: Strong written and oral communication skills with proven ability to develop compelling proposals and business plans

Equality & Opportunity for All

Representing 165 nationalities across the globe, we pride ourselves on being an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law.