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Position Title : Territory Support Specialist
Department : Sales
Reports To : Sales Manager
Classification : Non-Exempt
Workdays : Monday - Friday
Work Schedule : 8 : 00 am - 4 : 30 pm
This is an in-office position located in Grove City or Circleville, Ohio.
We have a casual and fun work environment with the necessary tools and resources to help you build success and growth within the company.
HCL offers competitive compensation, including a base salary and incentive structure, as well as opportunities for professional growth and development with a tiered Customer Service Representative (CSR) progression model.
If you are a driven individual with a passion for customer service and building strong customer relationships, we would love to hear from you! Excellent work life balance - never take work home with you!
Primary Function
The Territory Support Specialist (TSS) is responsible for supporting assigned sales territories. The TSS will support assigned territories with calling customers, prospects and leads in their specialized market to grow the customer base, while also selling and suggesting products to customers.
The TSS is also responsible for receiving, processing, and recording customer's orders, while interacting with company team members who support the ordering, delivery, and billing process.
Responsible for taking inbound calls and making outbound calls related to market product sales, current orders or quotes and find solutions for customers in assigned territories when appropriate supports Account Managers when they are out of the office.
i.e. email, voice mail, etc.)
Execute follow-up on orders and backorders. This will also include follow up on Sample items sent out in the event the Account Manager is traveling.
Supports Account Manager and assigned territory by growing contacts in other departments
i.e. account, ship to and contact clean-up)
Requirements
Benefits Program
Our benefits are incredible!
We offer a benefits package that includes :
Last updated : 2024-05-21
Full Time
Durable Manufacturing
$73k-95k (estimate)
05/23/2024
05/31/2024
goHCL.com
<25
Durable Manufacturing
The job skills required for Support specialist include Customer Service, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Support specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Support specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Support specialist positions, which can be used as a reference in future career path planning. As a Support specialist, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Support specialist. You can explore the career advancement for a Support specialist below and select your interested title to get hiring information.
If you are interested in becoming a Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Support Specialist job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Support Specialist jobs
Experience as a Customer Support Specialist or similar CS role.
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Proven work experience as a Sales support specialist or Sales support associate.
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Tech support specialists need good communications skills.
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Gain experience with operating systems.
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Learn Relevant Tech Skills and Gain Experience.
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Step 3: View the best colleges and universities for Support Specialist.