The mission of Pinnacle Family Services is to build relationships that enhance lives and support healthy families. We are COA accredited and located throughout the state of NC providing services to children, adolescents, and families.
Join Pinnacle Family Services - Make a Difference in Lives!
What Will I Be Doing?

• Provide administrative support to the Program Director, other members of management, and all direct service providers in the assigned regional office.
• Coordinate and complete onboarding processes and training for all new hires, to include tracking new hire paperwork, maintaining employee files and submitting background checks.
• Track client referrals, manage Electronic Health Records, complete chart audits, and assist with conducting client, agency and aftercare surveys.
• Manage billing processes handled in the office, including insurance verifications and state billing directives from the Revenue Cycle Manager.

Am I a Good Fit?
Successful team members demonstrate:

• Sensitivity and a passion for serving vulnerable individuals and families.
• The ability to work independently and manage time effectively.
• Collaboration skills to work with a team to achieve goals.

Qualifications:

• High School diploma is required, bachelor's degree, preferred.
• Experience in an administrative support position is required.
• Experience with insurance verifications and billing is preferred.
• Experience working in the behavioral/mental health field is preferred.

Health Connect America and its companies are a multi-state, community mental health, behavioral health, family preservation, and therapeutic foster care services provider(s). It is the mission of Health Connect America to create quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment.
We encourage wellness for our staff by offering competitive compensation and benefits to our full-time team members including medical, vision/dental, 401K, Health Savings Account with company contribution, and paid time off. We also offer an Employee Assistance Program including 8 counseling sessions per year to promote emotional wellbeing.
Health Connect America and its companies are an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law.