224 Office Assistant 1 2637 (NY HELPS) Jobs in Albany, NY
Health, Department of is Hiring an Office Assistant 1 2637 (NY HELPS) Near Albany, NY
This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).
For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications.
At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.
NON-COMPETITIVE MINIMUM QUALIFICATIONS:
To be considered for appointment through NY HELPS, or 55 b/c, candidates must meet the open-competitive minimum qualifications for this position. The qualifications are:
- There are no education or experience requirements for Office Assistant 1.
Reassignment: Candidates must have one year of permanent competitive or 55b/c service as an Office Assistant 1.
Section 70.1 Transfer: Candidates must have one year of permanent competitive or 55b/c service in a title SG-04 or above deemed eligible for transfer under Section 70.1 of the Civil Service Law. For information regarding the transfer options of your current title, please visit the Civil Service Career Mobility Office Website. https://careermobilityoffice.cs.ny.gov/cmo/gotit/title-search/index.cfm
55b/c Appointment: This position is eligible for 55b/c designation and candidates with 55b/c eligibility are encouraged to apply. Candidates must possess a current 55b/c eligibility letter and the following minimum qualifications:
- There are no education or experience requirements for Office Assistant 1.
Candidate should be willing to adapt to a fast paced, high volume environment and able to switch tasks as needed to accommodate changing needs of the Unit. Candidate should be flexible and willing to be trained in various areas of operation of the Unit, to ensure maximum efficiency of the Unit. Given the volume, pace, and diversity of issues addressed daily, the ideal candidate will be detail oriented and possess consistent follow through.
Excellent written communication skills are critical as the Office Assistant 1 position entails ongoing documentation of case files and email communication with legal staff daily. Must possess excellent phone skills and ability to calmly handle and manage calls from upset applicants, public, advocates, attorneys, nursing home providers.
Proficient with using an electronic database system.
Ability and willingness to use the translation service in order to adequately communicate with non- English speaking callers.
The CHRC Legal Unit on-site call center is high volume, receiving thousands of calls per month. Phone calls must be answered in a professional manner, voice mails returned. The data entry associated with each call is critical - each call must be documented in detail in the correct applicant’s electronic case file. Calls must not terminate into voice mail during the day. Call Center staff must forward messages promptly, as necessary and notify the appropriate staff of any matters requiring attention. The Office Assistant 1 will assist the call center with the aforementioned functions. Incoming mail and rehabilitation documents received electronically and via regular mail are to be scanned and put into the correct applicant’s file. This documentation is critical to the review process and must be promptly and accurately scanned into the files. Returned mail must be documented and an attempt made to ascertain updated addresses and re-mail the item. The above are data entry heavy tasks. All work done in a file must be documented in detail. Anything scanned into a file, returned mail, must all be detailed. Accurate and detailed data entry provides an essential record that everyone in the unit relies upon. A large volume of letters is mailed to applicants each week. It is required that any status letter which removes an applicant from work must be mailed with a copy of rap sheets enclosed. The letters must be mailed out to the applicants as expeditiously as possible. The Office Assistant 1 will assist with the timely mailings. Prepare interview and hiring packages. Notify building management of new staff and submit IT tickets for the CHRC specific databases required to perform job duties. From time to time the CHRC Legal Unit Policy and Procedure manual will need an addition or update. The Office Assistant 1 will be responsible for integrating these updates, after they have been provided, into the manual and making sure all copies are identical.
Generous benefits package, worth 65% of salary, including:
Holiday & Paid Time Off
- Thirteen (13) paid holidays annually
- Up to Thirteen (13) days of paid vacation leave annually
- Up to Five (5) days of paid personal leave annually
- Up to Thirteen (13) days of paid sick leave annually for PEF/CSEA
- Up to Eight (8) days of paid sick leave annually for M/C
- Up to three (3) days of professional leave annually to participate in professional development
- Eligible employees and dependents can pick from a variety of affordable health insurance programs
- Family dental and vision benefits at no additional cost
- New York State Employees’ Retirement System (ERS) Membership
- NYS Deferred Compensation
- Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
- Public Service Loan Forgiveness (PSLF)
- And many more..
Some positions may require additional credentials or a background check to verify your identity.
Job Summary
Full Time
Ancillary Healthcare
$44k-57k (estimate)
06/24/2024
08/23/2024
CHAPARRAL, NM
25 - 50
2014
LORI COSTALES
$5M - $10M
Ancillary Healthcare
Related Companies
The job skills required for Office Assistant 1 2637 (NY HELPS) include Data Entry, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be an Office Assistant 1 2637 (NY HELPS). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Office Assistant 1 2637 (NY HELPS). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Office Assistant 1 2637 (NY HELPS) positions, which can be used as a reference in future career path planning. As an Office Assistant 1 2637 (NY HELPS), it can be promoted into senior positions as a General Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Office Assistant 1 2637 (NY HELPS). You can explore the career advancement for an Office Assistant 1 2637 (NY HELPS) below and select your interested title to get hiring information.
If you are interested in becoming an Office Assistant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Office Assistant for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Office Assistant job description and responsibilities
An office secretary must have excellent time-management and multitasking skills to conduct tasks within a strict deadline and minimal supervision.
02/01/2022: Altoona, PA
Depending on the organization, office assistants, also be called administrative assistants, normally handle clerical support tasks.
12/11/2021: La Crosse, WI
More advanced office assistants could be responsible for running an office, directly supporting executives, and supervising other office employees.
02/03/2022: Elkhart, IN
Office assistants handle organizational and clerical support tasks.
02/08/2022: Norwich, CT
Office assistants perform various tasks to ensure that the business runs organized and efficient.
12/09/2021: South Bend, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Office Assistant jobs
Executive office assistant performance appraisal Job Performance Evaluation Form Page.
01/05/2022: Charlotte, NC
Medical Office Assistant Programs Promote Confident Leadership Skills.
12/03/2021: Pascagoula, MS
Medical office assistants need to show some confidence by calming down during stressful and difficult situations.
12/15/2021: Biloxi, MS
Medical office assistants should be active listeners, and must display the skills when communicating with customers, to ensure that they are actually listening to what customers are saying.
12/03/2021: Riverside, CA
Obtain the recommended certifications.
02/16/2022: Amarillo, TX
Step 3: View the best colleges and universities for Office Assistant.
Similar Jobs
Popular Articles
