Dimensions Living Management of Northern Nevada is looking for a Director of Social Services to provide loving and quality care and service to our residents living in our assisted living community.

This position is responsible for providing pre-admission, admission and counseling services to residents. This position aids residents and their families with personal and environmental difficulties, which may predispose illness or interfere with obtaining maximum benefits from skilled care.

KEY POSITION SPECIFIC ROLES & RESPONSIBILTIES

• Formulates and coordinates interdisciplinary discharge plans for residents. Assures successful transfer of residents both within the center/campus and to outside agencies. Assures leave of absences are processed smoothly. Assures all aspects of admissions process of residents is done in compliance with state and federal regulations along with FCC Guidelines.
• Performs clinical evaluations on assigned residents.
• Assesses and develops a plan of care that meets residents’ needs. Provides or arranges for social services for residents/ family residents as appropriate.
• Safeguards residents’ property. Maintains residents’ self-esteem, privacy and confidentiality of personal information. Provides residents with opportunities for independence and choice consistent with their care plans. Assures residents’ living areas are pleasant, orderly and personalized.
• Completes all documents related to social work. Receives and shares information; observes and reports residents’ conditions to appropriate staff. Educates families and residents regarding placement, care and rights. Teaches staff on issues related to resident care, rights and behaviors.
• Formulates and works within annual budget. Accepts accountability for activities under direct control; plans and organizes work with and for department. Exercises sound judgment and decision-making; promotes cooperative working relationships within and between departments. Acquires resources and means that promote a quality work environment. Assists and participates in the QA/CQI process ensuring quality performance, conformance with regulations, standards and laws, and customer satisfaction. Keeps abreast of and implements new programs or practices.
• Interviews residents and/or family prior to admission, ensuring that all appropriate admission forms are completed.
• Collaborates with external psychologists, psychiatrists, and/or providers to ensure their recommendations are integrated into the resident’s plan of care in an effort to support psychosocial needs.
• Promote and monitor the implementation of the Resident Bill of Rights as well as functioning as the Resident’s advocate.
• Tours facility with resident and/or family, providing information on admission policies, procedures, and other information of concern to families and at family request.
• Meets emotional needs of resident and/or family by assisting with acceptance of losses, changes in family relationships and financial status.
• Ensures that Social Service intervention is recorded on required documents and that appropriate action is taken.
• Assist residents with problem solving and completing a resident satisfaction survey form as appropriate in keeping with facility policy.
• Reviews resident's chart and contacts family to gather background material in order to develop a social history on new admissions.
• Serves as liaison between residents, families, the facility and the surrounding community.
• Facilitates psychosocial groups and/or "one on ones" as needed.
• Assists with discharging planning for residents who are transferring or returning to the community.
• Provide information on advance directives and engage in discussion as necessary.
• Assist residents and families with financial and business matters in conjunction with the Business Office and Admissions department.
• Attends initial staffing and care plan conferences, assisting in the development of goals for residents.
• Maintains records of all Social Worker contacts with family, friends or community agencies on behalf of residents.
• Participates in Social Service policy development, orientation and in-service training of personnel.
• Participate in continuous quality improvement (QAPI) efforts; serve on relevant task forces, project teams and committees.
• Organizes and facilitates family support groups at regular intervals.

MINIMUM JOB REQUIREMENTS

Education

• Desire Bachelor’s Degree in Social Work or a Bachelor’s Degree in a human services field from an accredited academic institution, including, but not limited to: gerontology, sociology, special education, rehabilitation counseling, psychology.
• Knowledge of long-term health care Federal and State law, rules and regulations.

Experience

• At least five (5) year of supervised social work experience in a health care setting, working directly with individuals desired.

Certificates, Licenses, Registrations

• Maintains current licensure with state Board of Social Workers as required by current state licensure requirements.
• Participates in staff training programs.
• Participates in Social Service policy development, orientation and in-service training of personnel.

Availability

• Flexible work schedule (which may include nights, weekends, holidays, long hours and mandatory overtime).

Position Specific Knowledge, Skills & Abilities

• Therapy and Counseling: Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of common psychosocial, mental and emotional needs. Understanding of National Association of Social Workers (NASW) Code of Ethics
• Psychology: Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
• Resident and Personal Service: Knowledge of principles and processes for providing resident and personal services. This includes resident needs assessment, meeting quality standards for services, and evaluation of resident satisfaction.
• Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.
• Speaking: Talking to others to convey information effectively.
• Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Coordination: Adjusting actions in relation to others' actions.
• Oral Comprehension: The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Oral Expression: The ability to communicate information and ideas in speaking so others will understand.
• Deductive & Inductive Reasoning: The ability to apply general rules to specific problems to produce answers that make sense and
• Problem Sensitivity: The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Other

• Compliance with infectious disease policies and procedures related to, but not limited to tuberculosis screening of health-care workers
• Satisfactory background check, Office of Inspector General (OIG) check per policy
• Driver's license and good driving record is required

This position is an integral role that is the heartbeat of this community. We know that our Team’s commitment and relationship with our residents is critical in supporting their quality of life and satisfaction. The ideal candidate thrives in a team-centric environment, excels in innovation and accountability, and has a love for serving seniors.

Dimensions Living Management of Northern Nevada is committed to the core values of hospitality, stewardship, integrity, respect, and humor. These values, in addition to the significance and impact on the service we provide, determine our priorities, inform our decisions, and represent stability to those we serve.

Hospitality

• Creating a culture that promotes teamwork and collaboration
• Listening attentively and courteously
• Honoring the uniqueness and worth of each individual
• Extending a warm and welcoming atmosphere
• Embracing new ideas, being flexible, and open to change

Stewardship

• Taking initiative and anticipating the needs of others
• Contributing our time and talents responsibly
• Using material, energy, and monetary resources as efficiently as possible
• Being predictive in problem solving

Integrity

• Creating a daily practice of doing the right things.
• Being accountable for and being engaged in the commitments we have made
• Building trustworthy relationships with others
• Telling the truth
• Striving for quality and excellence in all we do

Respect

• Cherishing and promoting the worth of all human life
• Valuing the dignity of all work
• Promoting participation of team members in decision making
• Responding timely in communications

Humor

• Embracing creativity and new ideas
• Learning and growing from our mistakes
• Encouraging joy and laughter
• Taking the work, but not ourselves too seriously
• Having fun at work!

Benefits:

• Same Day Pay
• Career Ladders with Tuition Reimbursement
• Generous/Flexible PTO plan
• Medical/Dental/Vision Insurance
• Employee Assistance Program