ABOUT US: Health Imperatives is a safe and welcoming place for people from every race, ethnicity, culture, gender, sexual orientation, age, ability, and faith. Our mission is to improve the health and well-being of low-income or vulnerable families and individuals in Southeastern Massachusetts. We are dedicated to promoting and achieving diversity, equity, and inclusion. We are committed to elevating the voices of the people we serve and those we employ to provide the highest quality care and to develop the most creative solutions to the challenges we face. We are committed to eliminating disparities and increasing access to meaningful opportunities for all, particularly those disproportionately impacted by systemic racism. We partner with our clients and other community-based organizations and stakeholders to provide coordinated, effective care and support. We serve a diverse mix of racial, ethnic, and cultural groups, including youth, LGBTQIA individuals, people with limited English proficiency, survivors of sexual assault, domestic violence, commercial sexual exploitation, individuals with substance use disorders, and people who are or have been incarcerated. We provide a wide array of trauma-informed healthcare, emergency services, and supports to nearly 25,000 individuals each year, and we are committed to making our programs more accessible to all.

POSITION: Medical Assistant/Medical Receptionist, Bilingual Portuguese speaking

PROGRAM: Plymouth Sexual and Reproductive Health Services

HOURS: Full time Monday-Friday including evenings

SALARY: $28.10 per hour

LOCATION: Plymouth

BENEFITS: Medical, Dental, Vision, 403b Retirement Plan, Employee Assistance Program, etc.

DUTIES: Under the supervision of Clinic Director, the Medical Assistant/Medical Receptionist will provide patient-focused care and perform medical assisting and front desk duties including:

• Provide clients with non-judgmental and accurate information regarding reproductive health issues, contraception, sexually transmitted infections, HIV, Hepatitis, pregnancy options, and pregnancy prevention.
• Assist in abortion procedures by providing MAB prescreening, procedure counseling and consenting, and post procedure patient support
• Obtain and record client’s personal medical history including gynecological, obstetrical and sexual history
• Accurately enter data into electronic health record system
• Answering incoming calls for the practice using multi-line telephone system
• Scheduling patient appointments according to established protocol
• Patient registration, insurance and eligibility including scanning insurance cards and consent forms and verifying information is complete and accurate
• Entering accurate patient demographic, medical, and insurance information into the electronic health record and billing system
• Checking voice mail regularly and returning calls
• Checking in/out patients, collecting payments for services and issuing receipts
• Other duties as assigned by practice manager

REQUIRED QUALIFICATIONS: High school diploma; fluent in Portuguese. Must demonstrate good interpersonal and communication skills and be sensitive to the needs of a culturally diverse population; prior experience working with low income and vulnerable populations; demonstrated ability to communicate unbiased reproductive health knowledge to patients (adolescents and adults of all genders) in an effective and culturally competent, non-judgmental manner. demonstrate excellent customer service skills including a cheerful, professional demeanor, calm, diplomacy, and excellent communication skills; demonstrate excellent computer and organizational skills.

PREFERRED QUALIFICATIONS: Medical assistant or medical reception certificate, experience in a GYN medical setting, and experience preparing insurance billing claims for submission.

To Apply: Please visit

Please indicate on your cover letter the position you are applying for. Please note that resumes submitted without a cover letter will not be considered.

Job Type: Full-time

Pay: From $28.10 per hour

Benefits:

• 403(b) matching
• AD&D insurance
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Pet insurance
• Retirement plan
• Vision insurance

Medical specialties:

• Ob/Gyn

Schedule:

• Monday to Friday

Work setting:

• Clinic
• In-person

Application Question(s):

• Do you have experience preparing insurance billing claims for submission?
• Do you have one year of experience providing medical office reception and support?

Education:

• High school or equivalent (Preferred)

Experience:

• GYN setting: 1 year (Preferred)

Language:

• Portuguese (Preferred)

Work Location: In person