WHO IS HPMG?

• Health Partners Management Group (HPMG) is a government contracting company in Poplar Bluff, Missouri. HPMG currently has a contract with the Federal Government for multiple positions. You would be a W-2 employee for HPMG and NOT a government employee.
• We are proud to be a Woman-Owned Business, committed to fostering an inclusive and diverse work environment. Join our team and be part of a company where female leadership drives innovation and success. We value the contributions of all team members, and we're excited to welcome individuals who share our commitment to excellence and equality.

*Veterans and Military spouses are encouraged to apply*

POSITION SUMMARY: Provides clerical/administrative support in wards, clinics, or other departments of a medical treatment facility.

PERFORMANCE OUTCOMES:

• Greets patients/visitors at a front desk, information center or office setting.
• Answers main office phone line. Directs telephone calls to appropriate section for assistance. Takes messages as required.
• Arranges and schedules medical appointments and determines patient eligibility for services. Determine patient eligibility, schedule appointments, relay general instructions to patients, or make referrals to other sections.
• Obtains updates and files medical records as needed.
• Organizes and researches patient records, extract needed information, and review records for completeness, accuracy, and consistency within established guidelines.
• Ensures arrival of medical records prior to appointment(s).
• Initiates and locates patient medical records as needed.
• Obtains documentation as requested by healthcare providers (test results, or documentation not yet filed in records).
• Performs other administrative and clerical duties in support of the medical care and operational support.
• Creates appointment schedules and templates in patient appointment computer system.
• Conducts end-of-day process at close of business and resolves any delinquent or pending appointments in computer system.

UNIQUE MILITARY HEALTH CARE SYSTEMS/PROCEDURES:

• Armed Forces Health Longitudinal Technology Application (AHLTA)
• Composite Health Care Systems (CHCS) and/or MHS GENESIS
• Defense Enrollment Eligibility Reporting System (DEERS)
• Military Filing System – by sponsor social security, terminal digit order, color-coded and blocked filing system.
• Contents of a military medical record, layout, sections, family members prefix designation, forms used in a MTF, and the medical record tracking procedures.

MANDATORY KNOWLEDGE AND SKILLS:

• A fully qualified typist with a minimum of 50 WPM is required.
• General medical ethics, telephone etiquette, and excellent communication and customer service skills.
• General office administrative and clerical skills to perform receptionist duties and answer telephones.
• Ability to communicate effectively, both orally and in writing.

REQUIRMENTS:

• High school diploma or General Educational Development (GED) equivalency.
• Medical terminology desired.
• Proof of immunizations: MMR, varicella, hepatitis B, Tdap, and current flu vaccination.
• U.S. CITIZENSHIP

REQUIRED EXPERIENCE: At least 6 months of experience in a medical office.

WORK ENVIRONMENT/PHYSICAL REQUIREMENTS: The work is primarily sedentary. However, there may be some physical demands. Requirements include prolonged walking, standing, sitting or bending.

CERTIFICATION: Basic Life Support (BLS) certifications using American Heart Association or American Red Cross guidelines is required. Members must present proof of current certification(s) through American Heart Association or American Red Cross.

Job Type: Full-time

Pay: $17.28 per hour

Expected hours: 40 per week

Benefits:

• AD&D insurance
• Bereavement leave
• Dental insurance
• Free parking
• Health insurance
• Life insurance
• Military leave
• On-the-job training
• Paid orientation
• Paid sick time
• Paid time off
• Paid training
• Referral program
• Vision insurance

Healthcare setting:

• Outpatient

Medical specialties:

• Cardiology
• Primary Care

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Experience:

• Medical office: 1 year (Preferred)
• Office: 1 year (Required)

Ability to Relocate:

• Hampton, VA 23665: Relocate before starting work (Required)

Work Location: In person