JOB SUMMARY

This position manages the production supervisor team and Packroom to achieve production goals. This includes planning, organizing, and controlling production to ensure that products are produced efficiently, on time, and within budget, while maintaining quality and safety standards. Will bring an overall understanding of how production intersects with key departments (customer service, human resources, payroll, and engineering).

ESSENTIAL FUNCTIONS

1. Facilitates daily meetings.
2. Collaborates with human resources on performance management and employee relations.
3. Conducts weekly payroll review and approval, overseeing time off and absences.
4. Creates and manages production supervisor schedules.
5. Supervises production through the production supervisor team, preparing and presenting production reports in meetings and to the Director of Operations.
6. Manages the production supervisor team effectively.
7. Oversees and maintains quality standards.
8. Analyze production and quality data to identify and resolve issues.
9. Adjusts staffing schedules as necessary and serves as a backup to production supervisors when needed.
10. Ensures a safe and clean work environment by educating and directing personnel on control points, equipment, and resources in compliance with policies and procedures.
11. Collaborates with Safety vendors to uphold the company's safety program.
12. Partners with customer service to address customer needs promptly.
13. Handles plant supplies, ensuring adequate inventory.
14. Actively participates in Lean events and drives Lean improvements. Ensures production supervisors implement Lean initiatives effectively.
15. Engages with union representatives, including stewards, to manage employee issues by the collective bargaining agreement, maintaining positive relations

COMPETENCIES

1. Knowledge of production processes and techniques
2. Strong knowledge of laundry systems preferred (i.e. Linen Master, e-tech, Milnor, etc...)
3. Business acumen to strategize for the future
4. Aptitude in learning systems
5. Knowledgeable in plant safety
6. Strong communication skills
7. Critical evaluation
8. Ethical practice
9. Cultural awareness
10. Leadership
11. Relationship management
12. Organizational skills
13. Conflict management

SUPERVISORY RESPONSIBILITY

Directly manages the production team and is responsible for selection, training, performance review, coaching, disciplinary action, and termination of employment.

PHYSICAL DEMANDS

The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is required to stand/walk most of the day and also required to: sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; and taste or smell. The employee must occasionally lift or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

REQUIRED EDUCATION AND EXPERIENCE

• High school diploma
• Five years of experience in a production environment
• 3 years of experience managing or supervising others
• Understanding or experience with Lean Manufacturing Principles
• Experience in a unionized environment
• Mechanical aptitude
• Basic Technology (Computer Software: Word, Excel, Outlook, etc...)
• Read/Write/Speak English