Enter the career of clean room testing! HSS is looking for a talented and passionate employee to join our team. We are seeking a field service apprentice to support service operations by providing testing, preventive maintenance and repair of HEPA filtered devices, including biological safety cabinets, clean benches, and clean rooms in pharmacies, laboratories and hospitals nationwide.

This is a remote-based customer-facing position providing testing solutions nationwide with a focus on personal and work life balance. This position supports cleanroom certification projects working under the supervision of a senior technician. After spending six to nine months in the field with a senior technician and successfully completing a training class, a Certification Technician independently tests a wide variety of HEPA-filtered devices and clean rooms at Customer sites. Self-directed individuals with the ability to function in complex lab and industrial environments will thrive in this position.

DUTIES AND RESPONSIBILITIES:

• Responsible for testing and certification of HEPA air filtration in laboratory equipment.

• Perform testing of air conveyance systems in cleanrooms, including biological safety cabinets, laboratory fume hoods and other laboratory ventilation equipment.

• Responsible for inspection services including troubleshooting and equipment maintenance and repairs.

• Work in a cleanroom utilizing the best cleanroom operation guidance and standards.

• Utilize an internal software data management system to record and upload testing data.

• Provide Customer satisfaction through proactive communication and commitment to resolving issues.

• Regularly report to management regarding changes to the schedules and service visit outcomes.

• Generate clear and accurate documentation of test results and prepare GMP compliant test reports.

• Maintain and be responsible for personal tools and testing equipment.

• Perform administrative duties promptly as assigned.

• Identify potential business growth opportunities and communicate leads to management.

EDUCATION AND EXPERIENCE:

• Work requires a high school diploma or GED, bachelor’s degree preferred but not required.

• Minimum 3 years of experience in a Customer facing position, field service experience preferred.

• 1-2 years of Cleanroom/BSC/Fume Hood certification experience.

• NSF/CETA or NEBB Certified within the past 3 years preferred, but not required at start of position.

SKILLS AND ABILITIES:

• Safety mindset.

• Strong verbal and written communication skills.

• Detail oriented, organized, proactive, passion for quality and accuracy.

• Exceptional customer service focus and relationship-building skills.

• Proficiency with computers, MS Office and specialized programs.

• Excellent MS Word formatting and technical writing ability.

• Basic math skills including geometry and algebra.

• Experience with laboratory building systems, and/or laboratory infrastructure.

• Understand cleanroom operations, gowning practices, contamination control principles and how to work within a clean environment or with clean air devices.

• Ability to understand technical drawings and manuals, extract technical data and create protocols.

• Strong technical aptitude in order to understand the theory and working knowledge of test instruments.

• In depth knowledge of hood and cabinet testing standards highly preferred.

• Be able to evaluate the acceptability and validity of test data and results.

• Troubleshooting and problem-solving skills.

• Ability to work well independently in a self-directed environment or in a team.

• Must be able to pass a pre-employment background check, drug screen and physical.

• Good driving record and valid license.

PHYSICAL REQUIREMENTS:

• Be able to use hand and power tool and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, stand and walk for extended periods of time.

• Work requires the physical ability to lift and carry equipment with varying weights up to 50 lbs.

• The work environment is a GxP environment that may require specific PPE and cleanroom attire.

WORK LOCATION:

• Open – Remote.

• On the road, 50% or more of travel may be required during peak times.

SHIFT AND SCHEDULE:

• Monday – Friday, off-hours, overnight travel and weekends as needed.

• Flexible work hours based on company travel needs.