Job Overview:

Enthusiastic Enrollment/Care Manager needed. The ideal candidate will play a crucial role with patient education and enrollment processes, ensuring a seamless experience for intake. If you have a passion for healthcare and community base support services, are bilingual with strong communication skills, we encourage you to apply.

· Conducts intake for the agency and maintains a small caseload, offering both in-person and remote services.

· Facilitates daily motivational orientations for newly referred patients, utilizing NY state guidelines.

· Maintains accurate documentation, case notes, and workflow through computer-based programs.

· Participates in meetings, staff development sessions, and in-service training.

· Conduct regular case conferences with outside providers on an as-need basis

· Meet members/patients in-person regularly, completing accurate and up to date documentation and consents for services

· Conduct monthly follow ups to address any issues, review ongoing needs, and to discuss any client issues and/or new insights

· Be able to work in and create a positive environment, manage providers, delegate and oversee tasks/duties, and address conflicts as they arise.

**Qualifications:**

- Associate’s Degree required

- Proficiency in Spanish required.

- At least 3 years of related work experience, preferably within a community-based organization or government sector serving under-resourced populations.

- Experience working with public assistance populations preferred.

- Strong platform skills to motivate and engage clients effectively.

- Excellent verbal and written communication skills, along with organizational and problem-solving abilities.

Job Type: Full-time

Pay: $46,252.85 - $49,500.00 per year

Benefits:

• 401(k)
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Microsoft Office: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Ability to Commute:

• Bronx, NY 10456 (Preferred)

Ability to Relocate:

• Bronx, NY 10456: Relocate before starting work (Required)

Work Location: In person