Job Title: Coordinator LPN/CMA/RMA
Department: Medical Support
Reports To: Supervisor Clinic Medical Support
Location: Hutchinson Clinic
FLSA Status: Non-exempt
Job Summary:
The Coordinator assists physicians and professional staff with delegated responsibilities to provide quality services to all customers.
Essential Duties & Responsibilities:
1. Assists the medical staff to help patients maintain health, or promote healing. Performs patient care duties with infant, pediatric, adolescent, adult, and geriatric populations.
2. Performs technical skills specific to assigned service area and other areas as appropriate
3. Provides quality service to all internal customers. Assists all support service areas, as needed.
4. Provides excellent customer service to patients, families and internal contacts using AIDET.
5. Accepts responsibility for professional growth and continuing education
6. Accepts responsibility and assures quality, cost effective patient care
7. Accepts responsibility for communication with all customers. Uses proper verbal, written, and interpersonal communication skills with patients, families and other health disciplines to support the continuum of healthcare delivery.
8. Performs all other related duties as assigned.
Accountabilities for all Employees:
1. Adheres to the Hutchinson Health Employee Values.
2. Maintains confidentiality of the organization and patients.
3. Reports any health/medical errors.
4. Observes all Environment of Care policies and reports safety risks or hazards immediately.
Education, Training or Degree Required:
1. Medical Assistant Program Graduate or LPN registered in State MN
License/Registration/Certification Required: (will be primary source verified by HR)
1. Current LPN license in the State of Minnesota or Medical Assistant certification or registration preferred.
2. Current CPR certification required
Experience and Skills: (indicate preferred or required)
1. Previous Medical Assistant or LPN experience in a clinic setting preferred.
2. Demonstrated knowledge and skills necessary to provide appropriate care to patients served, along with appropriate support services to MD, NP and PA required. Familiarity with legal and insurance requirements related to documentation within the medical record required.
3. Strong human relations, written and verbal communication skills required. Ability to work without direct supervision.
Date created: June 18, 2008
Date updated: December 8, 2012