Park Nicollet is looking to hire a Rehabilitation Assistant, Clinic Team Lead to join our team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.
Performs a variety of clerical and clinical tasks assisting the Rehabilitation Services Care Teams in providing outstanding patient care and services.
Work Schedule:
Monday 9:30-6:00
Tuesday 9:00-5:30
Wednesday 7:00-3:30
Thursday 7:45 - 4:15
Friday 7:00-3:30
Occasional Saturdays
REQUIRED QUALIFICATIONS:
- Education, Experience or Equivalent Combination:- Six months experience in a customer service job, or medical related experience in a hospital, rehab, or clinical setting.
- Licensure/ Registration/ Certification:- NA
- Knowledge, Skills, and Abilities:- Must be able to work independently under the supervision of multiple rehabilitation professionals on recurring assignments.
- Should have critical thinking skills and be able to problem-solve.
- Strong verbal communication, customer relations and listening skills are essential.
- Good telephone etiquette, money handling, and keyboarding skills are needed.
- Must be able to promote and maintain good customer relations and patient confidentiality.
- Must be able to effectively communicate in person and over the phone with a wide variety of patients (i.e., Those with speech and hearing impairments, those requiring interpreters)
- Ability to work in a fast-paced environment that includes switching between tasks.
- Comfortable working with computers and learning new equipment and software as needed within the scope of the role.
Preferred Qualifications:
- Knowledge, Skills, and Abilities:- Knowledge of medical terminology.
Benefits:
Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!