Full Time | Ambulatory Healthcare Services2 Months Ago
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HealthPartners is Hiring a Rehabilitation Assistant - Clinic Team Lead Near Burnsville, MN
Park Nicollet is looking to hire a Rehabilitation Assistant, Clinic Team Lead to join our team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. Performs a variety of clerical and clinical tasks assisting the Rehabilitation Services Care Teams in providing outstanding patient care and services. Work Schedule: Monday 9:30-6:00 Tuesday 9:00-5:30 Wednesday 7:00-3:30 Thursday 7:45 - 4:15 Friday 7:00-3:30 Occasional Saturdays REQUIRED QUALIFICATIONS: - Education, Experience or Equivalent Combination:- Six months experience in a customer service job, or medical related experience in a hospital, rehab, or clinical setting. - Licensure/ Registration/ Certification:- NA - Knowledge, Skills, and Abilities:- Must be able to work independently under the supervision of multiple rehabilitation professionals on recurring assignments. - Should have critical thinking skills and be able to problem-solve. - Strong verbal communication, customer relations and listening skills are essential. - Good telephone etiquette, money handling, and keyboarding skills are needed. - Must be able to promote and maintain good customer relations and patient confidentiality. - Must be able to effectively communicate in person and over the phone with a wide variety of patients (i.e., Those with speech and hearing impairments, those requiring interpreters) - Ability to work in a fast-paced environment that includes switching between tasks. - Comfortable working with computers and learning new equipment and software as needed within the scope of the role. Preferred Qualifications: - Knowledge, Skills, and Abilities:- Knowledge of medical terminology. Benefits: Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!