Scheduler

This position will be responsible for scheduling, documentation, referrals, and other administrative tasks as needed.

Essential Job Functions:

· Answers incoming calls, which may include screening calls, taking messages and providing information to patients, physicians, providers, hospitals and staff.

· Documents correspondence in the patient's medical record. Updates demographic and insurance information in the Athena EHR.

· Coordinating internal schedules and booking patient appointments and referrals.

· Ensure all necessary medical documentation is processed according to standard procedures.

· Professional phone etiquette.

· Ensure communication with patients and internal departments are accounted for and each party has a clear understanding of pertinent information in a timely manner.

· Coordinate with clinic staff to follow up on patient requests.

· Responsible for administrative duties including scanning paperwork, data entry, and general organization.

· Maintain patient confidence and protect business operations by keeping information confidential.

· Performs all other duties as assigned.

Qualifications

Minimum Qualifications:

· High school diploma or equivalent

· 1 – 3 years scheduling experience

· Possess an understanding of medical procedure scheduling

· Computer skills- EMR and MS Office (Excel, Word, Outlook)

· Excellent Interpersonal and problem-solving skills

· Strong attention to detail

Preferred Qualifications:

· Athena EMR experience preferred

Physical Requirements

· Prolonged periods sitting at a desk and working on a computer.

· Must be able to lift up to 15 pounds at a time.

Work Environment:

· Typical office environment.

This role routinely uses standard office equipment such as computers, phones, and photocopiers

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person