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Customer Service Representative
Bay Area Production Services has an immediate, full-time opening for an experienced Customer Service Representative to handle the end-to-end journey of our print and post-production customers.
process orders and modifications; and escalate complaints or requests from multiple communication channels.
Essential Functions :
procedures.
Requirements :
all management levels, clients, other Customer Service Representatives, and other departments.
In accordance with applicable law, Hearst is required to include a reasonable estimate of the compensation for this role if hired in California.
The reasonable estimate is between $52,000 and $63,200. Please note this information is specific to those hired in Fremont.
If this role is open to candidates outside of Fremont, the salary range would be aligned to that specific location. A final decision on the successful candidate’s starting salary will be based on a number of permissible, non-discriminatory factors, including but not limited to skills and experience, training, certifications, and education.
About Bay Area Production Services
Bay Area Production Services is a state-of-the-art printing and post-press production services facility located in Fremont, CA, and part of the Hearst Corporation.
The facility prints local Hearst Newspapers brands including the San Francisco Chronicle and SFGATE, as well as many other local and national brands.
LI-BV1
Last updated : 2024-06-19
Full Time
Television & Broadcasting
$48k-61k (estimate)
06/21/2024
09/18/2024
hearst.com
NEW YORK, NY
15,000 - 50,000
1887
STEVEN R SWARTZ
$3B - $5B
Television & Broadcasting
Hearst is a leading global, diversified media, information and services company with more than 360 businesses. Its major interests include ownership in cable television networks such as A&E, HISTORY, Lifetime and ESPN; global financial services leader Fitch Group; Hearst Health, a group of medical information and services businesses; transportation assets including CAMP Systems International, a major provider of software-as-a-service solutions for managing maintenance of jets and helicopters; 33 television stations such as WCVB-TV in Boston and KCRA-TV in Sacramento, California, which reach a ...combined 19 percent of U.S. viewers; newspapers such as the Houston Chronicle, San Francisco Chronicle and Times Union (Albany, New York); more than 300 magazines around the world, including Cosmopolitan, ELLE, Men's Health and Car and Driver, and digital services businesses such as iCrossing and KUBRA; and investments in emerging digital entertainment companies such as Complex Networks.
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The job skills required for Customer service representative include Customer Service, Problem Solving, Communication Skills, Billing, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.