Heart of Ohio Family Health is Hiring a Women's Health Clinical Support/GYN Surgery Scheduler Near Columbus, OH
Summary: The Women’s Health Clinical Support position plans and coordinates the surgery scheduling process including, prior authorizations, booking surgeries and procedures, educating patients about pre and post-surgical instructions, schedules post-operative visits, prepares paperwork as needed and supports providers and patients with any needs they may have related to the surgical process. To a more limited extent, the Women’s Health Clinical Support would be responsible for assisting with other nursing functions as time allows. These activities would include scheduling inductions and C-sections, rooming patients, providing immunizations, maintaining medical records, assisting with women’s health projects and calling patients to deliver messages on behalf of the provider. Reports to: Women’s Health Program Manager Supervises: No Dress Requirement: scrubs in accordance to Heart of Ohio Family Health Center’s dress code policy Work Schedule: F/T Monday through Friday during standard business hours Times are subject to change due to business necessity Non-ExemptJob Duties, these are considered essential to the successful performance of this position:
Ensure, organize, and maintain an active, accurate, and operational surgery schedule by coordinating all surgeries and procedures for assigned providers.
Coordinate surgical procedures with multiple hospitals, schedule and coordinate pre-operative testing, communicate surgery orders, and collect necessary documentation for surgeries.
Submit prior authorization requests to various insurance carriers as needed in a timely manner.
Interact with patients, patients’ families, referring physicians and third party carriers with regard to patient-related issues.
Set post-surgical appointments.
Respond to calls, emails, complaints, and queries that patients might have regarding their planned surgery.
Give patients surgical pre and post-surgery instructions and answer any questions that they may have.
Triage post op patients as needed.
Provide administrative support to the providers by prepping FMLA paperwork and hysterectomy forms.
Keep accurate tracking of surgeries on the tracking spread sheet.
Job Qualifications (Experience, Knowledge, Skills And Abilities)
LPN or an MA with OB GYN experience.
Continual attention to detail in composing, typing and proofing materials.
Establishing priorities and meeting deadlines.
Independent judgment is required to plan, prioritize, and organize a diversified workload.
Ability to work with supervision and make decisions based on established policies and procedures
Skills to expertly deliver exceptional health care to the public
Ability to successfully work in unison with others to create an efficient, harmonious work environment
Demonstrates competency in working sensitively and respectfully with people of various cultures and social status
Knowledge of federal, state and local laws and regulations pertaining to health care and safety
Ability to communicate (orally and in writing) in a professional manner
Ability to maintain an established work schedule to ensure dependability and accuracy of work quality