2 IT Support Specialist I - Temporary Jobs in Columbia, MO
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IT Support Specialist I - Temporary
$52k-65k (estimate)
Temporary | IT Outsourcing & Consulting
2 Weeks Ago
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Heartland Business Systems is Hiring an IT Support Specialist I - Temporary Near Columbia, MO
Job Type
Full-time, Temporary
DescriptionPosition Summary:The IT Support Specialist I provides day-to-day hands-on support to the organization’s end user laptops, desktops, peripherals, software applications, mobile devices, printers, and other tools that the end-users are provided. This position interfaces directly with internal customers and business units, provisioning solutions and troubleshooting user issues to resolution. This role provides 1-to-1 end user support and training. Typically, this role works onsite at an HBS client full time.
Roles and Responsibilities/ Essential Functions:
#HBS
Full-time, Temporary
DescriptionPosition Summary:The IT Support Specialist I provides day-to-day hands-on support to the organization’s end user laptops, desktops, peripherals, software applications, mobile devices, printers, and other tools that the end-users are provided. This position interfaces directly with internal customers and business units, provisioning solutions and troubleshooting user issues to resolution. This role provides 1-to-1 end user support and training. Typically, this role works onsite at an HBS client full time.
Roles and Responsibilities/ Essential Functions:
- Provide First tier support of PC hardware & software, desk phones, printers, mobile devices, and other computer related equipment.
- Responsible for ticketing system entry and ticket maintenance/documentation; includes updating and maintaining inventory records.
- Track, route, and redirect problems to correct resources.
- Identify PC hardware warranty repair and resolve as required.
- Provide timely and relevant updates to end users.
- Prepare hardware devices for disposal.
- Assist with data cabling installation.
- Customer Oriented: A desire to serve both external and internal clients by focusing effort on meeting the client’s needs, understanding their concerns, and seeking to build trust.
- Communication: The ability to promote understanding through exceptional written, oral, interpersonal, and presentation skills.
- Analytical Skills: The ability of the individual to gather raw data and to process that data into a meaningful form.
- Problem Solving: The ability of the individual to recognize courses of action which can be taken to handle problems or potential problems and applying contingency plans to solve those problems.
- Adaptability: The extent to which an individual can fit into a changing working environment.
- Initiative: the ability of the individual to act and take steps to solve or settle an issue.
- Motivation: The ability of the individual to inspire and encourage others to reach a goal.
- Autonomy: The ability of the individual to complete assigned tasks with little oversight
- Relationship Building: the ability of the individual to establish and maintain a good rapport and cooperative relationship with customers and co-workers
- None
- 1 years related experience
- None
- Associates Degree or equivalent work experience in IT Related Field
- CompTIA A
- MD-102 Endpoint Administrator
#HBS
Job Summary
JOB TYPE
Temporary
INDUSTRY
IT Outsourcing & Consulting
SALARY
$52k-65k (estimate)
POST DATE
07/11/2024
EXPIRATION DATE
07/22/2024
WEBSITE
hbs.net
HEADQUARTERS
PEWAUKEE, WI
SIZE
200 - 500
FOUNDED
1992
TYPE
Private
CEO
KYLE LEE
REVENUE
$200M - $500M
INDUSTRY
IT Outsourcing & Consulting
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About Heartland Business Systems
HBS is a provider of cloud hosting, document scanning and managed IT services for healthcare, government, education, and commercial sectors.
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