Description

We seek applicants for a full-time position to serve as frontline staff and support efficient daily operations of the Records Office, with an emphasis on providing services in accordance with the Family Educational Rights and Privacy Act (FERPA) and other state and federal privacy guidelines.

General responsibilities include but are not limited to:

* Provide general reception and clerical support to the Records Office, including answering phones, emails, and other inquiries

* Process student records related to:

* official and unofficial undergraduate transcript requests

* entry of high school and placement information into students' academic records

* student program changes

* FERPA requests and release of information to other institutions, employers, and/or parents

* general student information updates

Update records and communicate with students about residency status, documentation, and deadlinesHandle and protect sensitive personal student data according to externally mandated rules and regulations, and institutional policiesCollaborate with other departments regarding the annual graduation ceremony through serving on the graduation committee

Requirements

* Associate degree or appropriate experience/education

* Keyboarding competency

* Excellent verbal, written, and interpersonal communication skills

* Ability to work effectively within a diverse campus community

* Strong organization skills, attention to detail, and the ability to problem solve, work independently and function effectively in an environment with extensive public contact

Desired Qualifications

* Proficiency or familiarity with Microsoft Office applications, including Word and Excel

* Work experience in an educational or office environment

Applications submitted by June 14, 2024 will receive priority consideration, with review of applications continuing as needed.