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IT Analyst 1, DO Hardware
Remotely assists dental team members with IT related questions and issues including but not limited to software, hardware, network and digital imaging systems. This employee will answer service desk calls escalated from Triage or Tier 1 technicians, provide expertise in supported systems, create service desk tickets, document issue resolution, and record the incident.
With more than 1,700 dental offices supported across 38 states, and over 20,000 team members, Heartland Dental has a proven track record of growth and success. We’re looking for professional individuals who are open, positive and mentally flexible to join our network of support.
This position reports to IT Dental Office Support Manager.
Responsibilities
Below is an overview of the duties and responsibilities associated with this position:
Minimum Requirements:
Desired Experience
Physical Requirements:
We put our people first at Heartland Dental, and that shows in our generous benefits package.
Company retains the sole discretion to change the duties of the position at any time.
We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
Full Time
$72k-91k (estimate)
04/06/2024
08/16/2024