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Supply Chain Quality Manager
Heartland Food Products Group is a global leader in the consumer packaged goods (CPG) industry, producing low-calorie sweeteners, coffee, coffee creamers and liquid water enhancers. We manufacture and market Splenda, the #1 brand in the low calorie sweetener category and the most recognized in the world.
We make coffee, tea and water taste better and help people live happier, healthier and longer lives by making it easy to reduce sugar.
We offer an excellent compensation and benefits package. Come grow with us!
Scope:
The Operational Quality Manager coordinates and executes all activities in accordance with current regulation and policy. Responsibilities include the management of quality and quality systems for internal, external manufacturing and third party manufacturing, recall / traceability, management of customer complaints, verification of corrective and preventive actions, and driving adherence to corporate standards. This position is required to consult and provide expertise to company personnel on a broad range of products, technologies and issues.
Essential Duties and Key Responsibilities :
Leads risk assessment and quality improvement projects.
Developing or revising corporate standards where needed and ensuring compliance to these standards across the company.
Responsible for the Customer Connect platform and management of customer and consumer complaint metrics, investigation and response (when applicable).
Drives traceability in the supply chain by establishing recall procedures to align with requirements (FDA/customer) including running trace exercises and maintaining knowledgebase and resources to perform tasks efficiently and effectively.
Act as back up for colleagues on the corporate quality team.
All other duties as assigned.
Qualifications:
Proficient command of English and strong communication skills required – both verbal and written.
Physical Demands:
Must be available to work during extended or off-hours
Full Time
$102k-128k (estimate)
06/14/2024
06/30/2024
ceoheartlandfoodproducts.com
Haslett, MI
<25
Consumer Goods
The following is the career advancement route for Quality Assurance Manager positions, which can be used as a reference in future career path planning. As a Quality Assurance Manager, it can be promoted into senior positions as a Quality Assurance Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Quality Assurance Manager. You can explore the career advancement for a Quality Assurance Manager below and select your interested title to get hiring information.