The Bar Keeper at the Evan Williams Bourbon Experience will prepare all bars for tastings and special events ensuring the customer’s needs are met. Other responsibilities will include general bar preparation and maintaining a sanitary environment.

• Greet customers and ascertain what each customer wants or needs
• Prepareall bars for tastings with the appropriate glasses and water pitchers per the standards established by management
• Ensure all sundry items such as coasters, etc. are in good condition and replace as required
• Inform Lead Bourbon Host (Tours) of all breakage and shrinkage of glasses and display product
• Ensure all display products are in good condition
• Give damaged or worn bottles to appropriate person for re-work
• Launder all rags, towels, etc. used in clean up and restock clean linens as needed
• Keep Lead Bourbon Host (Tours) informed of the condition of linens to ensure procurement of replacements
• Clear all used glasses and pitchers after each tasting
• Wash and polish all glassware as required for each days business
• Keep wareroom and bar services clean and organized at all times
• Run water and bleach drains of all ware-washing sinks regularly
• Keep glass carts, refrigerators and other bar utensils clean at all times
• Sign out required tasting stock daily, weigh and sign back bottles of liquor at the end of each shift
• Clean bar and wareroom floors at end of shift
• Answer customer questions as required
• Work and assist in the preparation of events and meetings at the Evan Williams Bourbon Experience as required
• Work in our retail store, tasting bars and perform light janitorial responsibilities as required.

• High School Diploma or equivalent
• Minimum 1 year of related experience working in a bar/restaurant.
• Basic knowledge of restaurant computer systems and technology, including cash registers, point-of-sale systems, scanners, etc.
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
• Excellent oral communication skills with the ability to talk to others to convey information effectively
• Service Orientation – actively looking for ways to help people
• Basic knowledge of Microsoft Office software including Excel and Outlook
• Ability to work in a team and be a self-starter

• Previous work experience in the distilled spirits industry
• Familiarity with bourbon knowledge and language
• Previous work experience in a visitor center, tourist attraction or retail gift shop