Host/Hostess
Full-time or part time available Part-time.
Job Description
Host/Hostess
The Pirates' House is looking for a Host or Hostess to join the team and be the first point of contact for the guests. Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure the guests have a positive dining experience from the moment they arrive until their departure.
Ultimately, you'll ensure The Pirates' House provides excellent customer service and a pleasant dining experience to the guests.
Responsibilities:
Greet Guests
Provide accurate wait times and monitor waiting lists
Manage reservations
Escort customers to assigned dining or bar areas
Provide menus and announce Waiter/Waitress's name
Greet customers upon their departure
Coordinate with wait staff about available seating options
Answer incoming calls and address customers' queries
Assist wait staff as needed
Requirements:
Previous work experience as a Host/Hostess
Understanding of restaurant etiquette
Familiarity with health and safety regulations
Experience in managing reservations
Excellent communication skills (via phone and in-person)
Availability to work in shifts as needed
Good physical condition to walk and stand during an entire shift
Job Types: Full-time, Part-time
Schedule:
Must be available for all holidays, we only close on Christmas day.
We are open Monday to Sunday for Lunch and Dinner
COVID-19 considerations:
Masks, gloves and hand sanitizer will be provided.