Our client, a leader in the financial technology industry , is looking to hire a Credit Collections Specialist to join their team in Plano, TX. This is a hybrid role and will be onsite 2x a week.

*This job is a 6-month W2 contract role with benefits and paid holidays!*

As a Credit Collections Specialist , you’re responsible for recovering company losses by communicating with clients through phone and mail correspondence. You will manage delinquent accounts with a high degree of professionalism, empathy, and understanding while still able to firmly request payment from a range of clientele.

Candidates with experience collecting on delinquent accounts in the financial services industry or who have experience in high volume call centers will be a great fit for this role!

Responsibilities

• Answer inbound calls and place outbound calls to overdue clients
• Set up payment plans for financial services that align with clients’ monthly budgets
• Assess clients’ account history and identifying problems when discussing payments or settlements
• Communicate effectively with clients to consistently recover payment on delinquent accounts

Desired Skills & Experience

• High School Diploma
• 1-2 years of prior collections experience
• Strong customer service skills in a financial environment

Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.