Help Others, Make aDifference, Save a Life.

Do you see yourself as apart of this life-changing work? If so, we are currently seeking a qualifiedand motivated professional for the following position: PRN Customer Service and BenefitsSpecialist - MAT

• Works directly with clients in the processof creating new client medical records, assessing client's eligibility forservices, and maintaining current insurance eligibility and payer informationfor each client for Adult Services. 
• Ensures thataccurate demographic and billing information is collected and entered into theclients medical record
• Responsible for registering patients; obtainingco-payment and/or cash collections of deductibles and co-pays according topolicy and procedure.

Scheduling: 

• As needed - Requires evenings. 

Travel: 

• This position requires utilizing a personaldependable vehicle to conduct Center business. 
• Maintaining a dependable vehicleand certified driver status is a condition of employment.

Equipment/Technology: 

• This position requires the use of basiccomputer skills for time keeping, EMR, scheduling, and spreadsheet data entry.

QUALIFICATIONS - PRN Customer Service and Benefits Specialist

Education:

• High school diploma or equivalent required. Associates Degree in Business Administration preferred.

 Experience /Knowledge:

• Must have at least two (2) years of experience in a Professional Healthcare office environment. 
• Customer service focus and skills required. 
• Must be comfortable with computers and technology. 
• Strong communication skills both written and verbal; Strong organizational skills with the ability to handle multiple projects and appropriately prioritize task are required.

Physical:

• Minimal exposure to biological hazards.
• Hearing of normal / soft tones and close eye work.
• Valid driver's license.
• Frequent sitting, standing, walking, bending, stooping, and reaching.
• CPR and First Aid certification required.
• Required to be certified in and adequately implement verbal de-escalation techniques.
• Clinical staff members must possess reliable transportation, the ability to acquire an F endorsement on driver's license, and transport clients.

Location:

• Knox County, Tennessee

Helen Ross McNabb Centeris an Equal Opportunity Employer. The Center provides equal employmentopportunities to all employees and applicants for employment and prohibitsdiscrimination and harassment of any type without regard to race, color,religion, age, sex, national origin, disability status, genetics, protectedveteran status, sexual orientation, gender identity or expression, or any othercharacteristic protected by federal, state or local laws. This policy appliesto all terms and conditions of employment, including recruiting, hiring,placement, promotion, termination, layoff, recall, transfer, leaves of absence,compensation and training.

Helen Ross McNabb Center conducts background checks, driver'slicense record, degree verification, and drug screens at hire. Employment iscontingent upon clean drug screen, background check, and driving record. Additionally,certain programs are subject to TB Screening and/or testing. Bilingualapplicants are encouraged to apply