Hello Hire Talent Solutions is pleased to be leading this search for an outstanding client of ours in the oil and gas industry.

ROLE SUMMARY

To establish and maintain long-term customer relationships by servicing assigned accounts and providing outstanding customer service. To reinforce sales management practices to enhance all levels of sales and profit within the branch.

CORE ACCOUNTABILITIES

• Meet or exceed sales and profit goals established in consultation with branch management
• Develop and maintain relationships with assigned customers to include key accounts
• Present new products to customers
• Ensure follow-up with customers on orders and inquiries
• Maintain and update customer pricing
• Ensure customer satisfaction
• Promote company capabilities to customers
• Promote Marketing promotions and programs to customers
• Develop and maintain vendor relations
• Explain company policies and procedures (warranty information, collections policy, return goods policy, etc.)
• Address and resolve customer complaints in a timely basis
• Involved in training other associates and acting as a mentor
• Assist in the development of Annual Strategic Planner to include the sales budget for customer list
• Monitor sales trends and product performance results
• Coach outside sales associates on account planning to grow accounts and serve the customer more effectively
• Continually enhance sales skills in order to promote a professional image
• Maintain communication with management with regards to pricing issues in the market place
• Maintain communication with management by developing weekly itinerary and use of MAP reports
• Ensure customer account information is accurate in the system
• Provide support and feedback to Warehouse Management on shipping issues
• Provide support and feedback to Credit Department as it relates to customer accounts
• Review trial balance with Credit Manager monthly
• Support corporate programs, goals, and initiatives of the company

DESIRED TRAITS AND QUALIFICATIONS

• Prior sales experience in a similar industry
• Customer service skills
• CRM exp preferred (Salesforce or similar)
• Sales skills
• Capable of analyzing issues and developing solutions
• Ability to be creative and innovative
• Communication skills
• Interpersonal skills
• Judgement and decision-making ability
• Listening skills
• Organization and time management skills

COMPENSATION AND BENEFITS

• Excellent Earning Potential!
• Base Salary Guaranteed Commission for first year!
• Uncapped Commission Once Off Guaranteed Plan
• Free Health Insurance option
• Competitive Benefits Package
• 401(k) with Company Match
• Paid Time Off