4 Manager, HRSS - Service Delivery Jobs in Newark, NJ
HelloFresh is Hiring a Manager, HRSS - Service Delivery Near Newark, NJ
The Manager, HR Shared Services executes the strategic vision for the HR Shared Services organization that provides support to our employees and HR teams. This position will partner closely with field leadership to execute the strategic vision for the function while leading a team of HR Shared Services Leads specializing in tactical execution and service delivery. This is an operational role that will support identifying and implementing HR best practices to support organizational and functional growth as HelloFresh continues to rapidly scale.
You will ...
- Manage and motivate the Shared Services team to deliver effective support through efficient and accurate HR Operations. Mentor, coach, develop and engage HR Shared Services leads and associates
- Foster and uphold a culture of customer service within the Shared Services team through ongoing development efforts.
- Use transactional and performance data to identify and prioritize process improvements.
- Work with HR Technology and other stakeholders to ensure that the HR Systems are maintained for Shared Services Operations.
- Deliver HR Shared Services for the HFNA organizations striving to exceed KPI Targets, operating as an escalation point of contact for employees and partners across the organization.
- Build solid cross-functional partnerships with field leadership, serving as the main contact for onsite Shared Services Admin team leads.
- Lead the achievement of team goals and adherence to processes by fostering accountability, providing coaching, and facilitating the development of team members.
- Manage the execution and delivery of HR Shared Services tasks and processes to ensure efficient and effective service delivery.
- Partner closely with HR COEs including WFS, Planning, HR, payroll, benefits, LOA, and others to drive effective collaboration
- Drive standardization and continuous improvement.
- Lead Shared Services projects and manage resources to achieve objectives in a timely manner.
- A Leader: Provide guidance and direction to your team and hold them accountable to their commitments
- Results Focused: Workflow and escalation manager
- Proficient with Human Resource Operations to include: Team Leadership, Time and Attendance, Payroll, Benefits, Leave Management, Legislative Compliances, Process Optimization, Strategic Thinking
- Technically Savvy: strong technical aptitude including HRIS (Human Resource Information Systems) and other relevant software tools to streamline HR Processes, generate reports, maintain accurate records. Including Excel, ZenDesk, Workday.
- Results Driven & Innovative
- Self-Motivated: take initiative to make improvements
- 5 years of experience leading a team, HR experience strongly preferred
- Must be able to commute to and work from a field DC location as needed. This could include multiple times per week and can flex up to 100% on-site
- High level of comfort with data analysis
- Self-motivated approach, goal-oriented, and energetic with a passion for solving people's problems
- People-oriented and highly interpersonal skills; able to cultivate collaborative relationships across the organization
- Superior verbal/written communication, organizational, computer (Microsoft Word, Excel, PowerPoint) and data entry skills
- Competitive salary, 401k with company match that vests immediately upon participation, and company equity plan based on role
- Generous PTO, including sabbatical, and parental leave of up to 16 weeks
- Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
- Tuition reimbursement for continuing education
- Up to 75% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
- Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ
- Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain
- Position is eligible to participate, contingent on Supervisory Board Approval, in HelloFresh's equity program
New York Pay Range
$97,500-$130,000 USD
Colorado Pay Range
$93,750-$125,000 USD
Job Summary
Full Time
$122k-159k (estimate)
06/28/2024
07/14/2024
hellofresh.com
RICHMOND, CA
3,000 - 7,500
2011
SETH GOLDMAN
$50M - $200M
Wholesale
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About HelloFresh
HelloFresh is on a mission to change the way people eat, forever! From our 2011 founding in Europes vibrant tech hub Berlin, weve become the world's leading meal kit company, providing 601 million meals to 7.28 million households worldwide in 14 countries across 3 continents in 2020. HelloFresh supplies everything you need to prepare quality, delicious, home-cooked meals that require no planning, no shopping and no hassle. Every ingredient needed for our thousands of exclusive recipes is carefully planned, responsibly sourced and delivered to your door when its most convenient for you. Only He...lloFresh gives you the tools to achieve something delicious every day. Making dinner a delicious achievement - not just another meal - takes a lot of work and smart people. From Designers and Copywriters to Data Scientists and DevOps Engineers, to potato farmers, pasta makers and the people who ensure every box is perfectly packed for every customer, were collectively disrupting the food supply chain and the multi-trillion-dollar food tech industry. Our offices across the globe from New York to Berlin, London to Sydney are filled with more than 11,000 high-performing and ambitious talents from over 80 countries. Were always looking for a few missing ingredients to perfect our recipe, so join us now! https://www.hellofresh.com/careers/locations
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