Shannon West Homeless Youth Center - Case Manager

must speak and write Spanish

Thursday- Sunday 12:00pm-10:30pm

Purpose:

Under the direct supervision of the Program Director, this position provides direct case management services to homeless and at risk youth in the Emergency Shelter Program.

Duties, Functions and Responsibilities:

• Conduct initial interview/intake and needs assessment for resident.
• Complete any intake paperwork required.
• Create Client Centered Case Plan with residents that reflect the needs and desires of the individual, within 72 hours of intake.
• Monitor resident's progress and provide follow-up services by facilitating weekly sessions to address the client's needs and progress towards achieving goals.
• Complete monthly Client Centered Case Plan reviews with the client, and obtain signatures.
• Enter case notes in true time data (daily) into HMIS, reflecting activities of the client's progress.
• Assist the youth in obtaining vital identification documents.
• Maintain audit ready files at all times. (Random audit checks are regularly performed)
• Maintain clear boundaries with all clients and providers.
• Complete exit summaries within 72 hours of exit from the program.
• Maintain accurate documentation of service to residents. Enter accurate resident data into computer reflecting resident activities and their progress.
• Must be able to communicate effectively with persons from a variety of social, cultural, and economic backgrounds.
• Organize and facilitate daily groups according to the group schedule. Maintain group log following the completion of the group.
• Provide direct supervision of all residents during assigned shift. Maintain and complete hourly log.
• Attend weekly Treatment Team meetings.
• Responsible for attending weekly supervision meetings with Program Director.
• Report all program violations immediately following incident.
• Provides crisis intervention as needed.
• Supervises residents' ingestion of prescribed and over the counter medications and documents medication compliance.
• Completes all required paperwork and logs, including incident reports, runaway reports and resident tracking log.
• Participate in multi-agency, multidisciplinary teams to report and review resident progress.
• Provides transportation to appointments when necessary
• Attends court hearings when necessary.
• Attends training when available.
• Performs other duties, as assigned by supervisor.