About us

Fem Iron Infusion Centers by Heme On Call is a small business in Miami, FL focused on Women’s Health and Wellness. We specialize in the administration of iron, vitamins, and other prescription medications. Providing our patients with the highest quality care is our top priority.

The mission of our practice is to identify and treat all women who have iron deficiency in safe and comfortable infusion centers.

Our team is made up of experienced and knowledgeable infusion nurses, advanced practice providers, and physicians. We are passionate about helping our patients achieve their health goals, and we are committed to providing the highest quality care, accompanied with excellent customer service.

**Job Overview:**

Fem Iron Infusion Center’s by Heme On Call is seeking a Front Desk Agent to join our team for our South Miami Infusion Center. The ideal candidate will be responsible for providing exceptional customer service and administrative support at the front desk.

**Duties:**

- Greet and welcome patients in a friendly and professional manner

- Answer phone calls and direct them appropriately

- Assist with check-ins, check-outs, and collecting payment

- Maintain a tidy and presentable front desk area

- Handle patient inquiries and provide accurate information

- Assist with clerical tasks such as ordering office supplies, maintaining inventory

- Utilize phone systems to manage incoming calls effectively

**Skills:**

- Proficient in administrative tasks

- Strong phone etiquette skills

- Excellent customer support abilities

- Familiarity with eclinicalworks (ECW) preferred, but not mandatory

- Computer literacy with the ability to use various software programs efficiently

- Experience as a front desk in medical office preferred, but not mandatory

This position offers an opportunity to work in a dynamic environment where customer service is key. If you have the required skills and enjoy interacting with people, we encourage you to apply for this role.

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Every weekend
• Monday to Friday

Application Question(s):

• Must be willing to work every Saturday. We are closed on Sundays.

Experience:

• Customer service: 1 year (Preferred)

Language:

• Spanish (Preferred)

Ability to Commute:

• Miami, FL 33143 (Required)

Work Location: In person