Position SummaryThe Consulting Services Director serves our clients as a business partner/consultant and plays a crucial role in providing strategic consultancy services to our clients, fostering a collaborative relationship as a trusted business partner. Their expertise will contribute to the success of projects by aligning business objectives with technical solutions, ensuring the delivery of high-quality engineering and construction services. They collaborate closely with clients and/or internal staff to understand their unique challenges, goals and opportunities, offering tailored advice and solutions to enhance overall project success. The Consulting Services Director leads and oversees a group of experts, leveraging and coordinating their individual and collective expertise for the betterment of Henderson projects. This group’s primary objective is to utilize its expertise, storytelling, and analytical skills to support clients in making better informed decisions and mitigating risks.Essential Job Functions & AccountabilitiesOperations & QualityDevelops and fosters collaborative relationships with current and potential clients, offering advisory services that align business objectives with technical solutions.Provides strategic consulting services helping to prepare the master plan regarding building performance.Inform, illustrate, and educate internal and external clients on consulting services expertise.Communicates science-oriented solutions to clients based on business needs such as weaving decarbonization, resiliency and other specializations into building design.Oversees all operational areas of the consultancy group through direct supervision of staff and accountable for meeting company quality standards across their individual purview. Develops the consultancy group’s annual budget, monitoring for adherence throughout the year. ProfitabilityEnsures appropriate actions are taken to maximize the financial performance of the group.Establishes and monitors revenue and profitability goals for the team, fostering collaboration and providing regular updates to the executive committee.Conducts thorough risk assessments to proactively identify and mitigate potential threats to the business line’s success.Drives new business growth through identifying consulting opportunities with current Henderson clients as well as actively seeking out new client relationships for Henderson. Employee Engagement & LeadershipDemonstrates a one Henderson mindset, partnering with colleagues to meet organizational goals, collaborate on best practices and leverage areas where the business can be more successful by working together. Client ExperiencePartners with sector leadership, HBS leadership, marketing and other relevant stakeholders to create client satisfaction metrics, develop goals and plan for an evaluation framework for the group.Collaborates with clients, understanding their business challenges and goals, offering tailored advice and advisory services to reach solutions.Leads negotiations with external parties on behalf of Henderson, ensuring favorable outcomes and representing the company’s best interests.Growth & InnovationCollaborates closely with the executive team to develop and implement comprehensive growth strategies in this business line, guiding annual business planning with a focus on alignment with organization goals.Core Competencies CommunicationBreaks down communication barriers and drives a timely exchange of critical information.Unites diverse ideas to achieve best results.Communicates comfortably with a wide variety of stakeholders, adapting naturally to ensure message is clear and appropriate for the audience and situation.IntegrityLeads with humility and tenacity, sharing lessons learned to help others build resiliency.Demonstrates great care and consideration for others, acting boldly to do the right thing.Aligns actions and words and prioritizes candor to build trust and a culture of accountability.Quality OrientationDrives process improvements, employee development, and strategic upskilling that align with the future needs of the industry to keep the company competitive. Communicates the passion and vision that motivates others to achieve high-quality outcomes and an exceptional client experience.Empowers others to navigate ambiguity maintaining consistent standards of service and results, even when faced with challenges.Teamwork/InclusionActs with a sophisticated level of empathy and emotional maturity to build community, strong networks, and high-performing teams.Values the advantages of diversity, fostering a culture of partnerships that leverages a diverse workforce and connects people through work to create success.Normalizes discussions of diverse, sensitive societal topics.Continuous LearningInterfaces with industry leaders to maintain accurate pulse of relevant market/s and advance company goals.Builds an environment that rewards learning, initiative, and innovative ways of doing things. Aligns leadership development with current and future company needs.Functional/Technical ExpertiseClarifies company vision, goals, and strategies, aligns performance metrics appropriately, and provides ongoing leadership to maximize success.Leverages expertise and depth of experience to manage risks with opportunity.Wins buy-in and consensus by building solid businesses cases and making decisions in the best interest of the firm and with respect to all stakeholders.Leadership INSPIRES THE ORGANIZATIONPersonifies the values of the organization, defining and embodying the organizational culture and vision.Leads purposefully through ambiguity and change, exhibiting a determined, futuristic mindset and the ability to inspire and empower others to bring ideas to life.FOCUSES ON CLIENT EXPERIENCE Embraces change, proactively seeking ways to ensure the company is ready for the future needs of our clients.Sees the client experience as a dynamic process that requires an evergreen, innovative approach, developing and leading long-term business strategies and solutions that keep the firm competitive.DEVELOPS THE STRENGTHS OF OTHERS Mentors and enables leaders to build strong, diverse, change-ready teams, playing a key role in bringing on strategic and top talent when necessary. Speaks with candor, even when it is difficult or uncomfortable to ensure others are continuously learning and growing. DRIVES ACCOUNTABILITY, QUALITY, AND INNOVATION Fosters a climate where all employee-owners feel accountable for the firm’s financial success and responsible for producing high-quality work. Empowers others to contribute imaginative solutions and challenge the status quo, rewarding the spirit of innovation, especially when change is necessary.Required Education, Experience, Licenses & Technical CompetenciesBachelor’s degree in engineering, construction management, science, technology, architecture or business preferred.Minimum 15 years of relevant experience required, including in a similar leadership role.Strong history of developing business that is profitable and strategic for continued growth.Demonstrated history of identifying and closing new business using a consultative, multi-discipline team approach.Professional Engineer license preferred.Knowledge of LEED and WELL rating systems preferred.Proven ability to leverage relationships with key stakeholders and trade partners to drive desired project outcomes.Must demonstrate proficiency in all core competencies as described and characterized in this job description.Physical & Other RequirementsOther duties as assigned. Prolonged periods of sitting or standing at a desk and working on a computer.Travel required up to 15% annually.Ability to read, write and communicate in English.