Hennepin Healthcare is hiring for either a full-time Medical Assistant (1.0 FTE) or LPN (0.9 FTE) for our Pediatric Clinic in downtown Minneapolis to work day shift. This benefit-eligible role is union represented and primarily works day shift. Opportunities for tuition reimbursement and advancement. ***This position is currently Monday-Friday day hours but may expand to include evenings and weekends as we grow. Hennepin Healthcare's AFSCME pay range: - Medical Assistants: $22.39-$28.88 - Licensed Practical Nurses: $22.42-$30.83 Offers are based on prior experience in the respective roles and/or relevant patient-facing roles (non-administrative). A sign-on bonus is available for eligible external candidates (current employees and former employees returning to HHS within one year are ineligible). The sign-on bonus amount is $2,000 for uncertified Medical Assistants and $4,000 for LPNs or Medical Assistants certified/registered through the AAMA, AMT, or NHA. SUMMARY Medical Assistant - Under the direction/ delegation of a physician(s) or other clinical care team members, the Medical Assistant contributes to the health and well-being of patients by providing quality and competent patient & family centered care/ services that meet HCMC and departmental standards. Licensed Practical Nurse - With the context of the Hennepin County Medical Center Relationship-Based Care Practice Model, under the direction of providers and/or the registered nurse, the Licensed Practical Nurse assists providers in the delivery of care and performs nursing functions within the LPN scope of practice. RESPONSIBILITIES - Medical Assistant - Perform assigned clinical tasks under the direction of a physician or other providers including: administer medications, injections, and immunizations, spirometry, tympanometry, apply minor dressings and splints, connect patients to portable monitors e.g. pulse oximetry, nebulization, glucose monitoring, and urethral catheterization and other clinical duties as delegated within the Medical Assistant scope of practice - Set up for and provide direct assistance to physicians and other licensed care providers with medical examinations and procedures including: colposcopy, flex sigmoidoscopy, minor surgery - Perform specimen collection including: blood draws, sputum samples and urine samples. - Perform hearing and vision screens and developmental testing - Review patient information as required by the rooming process and competently enter information into the patient medical record - Perform basic patient care activities including: place patients in rooms, take and chart vital signs - Under the direction of a physician or other providers, patient information through standardized teaching sheets - Perform limited registration and scheduling tasks in clinics that do not have clerical support and/or contact Patient Access Services to do phone registration and scheduling - Clean equipment and rooms - Procure and stock equipment and supplies and ensure that equipment is operable through quality assurance checks - Attends mandatory department or unit meetings, in-services and appropriate work related education programs - Conducts point of care tests as assigned and instructed once competency is established and verified - Develops and maintains a positive working relationship with patient and family, team members, department and medical center personnel - Supports clinic and medical center compliance with The Joint Commission standards, customer service and other initiatives - Performs various technical clinical procedures within the scope of a Medical Assistant and only after competency is established and verified according to policies, procedures, and protocol including: maintaining oxygen equipment, performing oral or nasopharyngeal suctioning, routine incision care and using resources appropriately - Performs basic clerical duties in EHR or contacts Patient Access Services for phone registration; answers phones and transfers calls appropriately - Performs other duties as assigned RESPONSIBILITIES – Licensed Practical Nurse - Perform assigned clinical tasks under the direction of a provider or a registered nurse including: administer and dispense medications and immunizations - Contribute to the initial and ongoing assessment of patients - Obtain patient information and medical history including current medications, allergies, chief complaint, and immunization schedule - Perform basic patient care activities including taking and charting vital signs - Under the direction of a registered nurse, provide patient education from standardized teaching plans - Transcribe orders, maintain telephone communication, and call prescription refills as directed by providers - Perform other duties as assigned