SUMMARY We are currently seeking a Patient Services Coordinator to join our Medicine Intensive Care Unit team. This 0.60 FTE (48 hours per pay period) role will primarily work on-site (SHIFT: Day/Every Other Weeknd - 10 hour shift). Purpose of this position: Under general supervision, greets, responds to and provides customer service to patients and their families, visitors, guests and the interdisciplinary health care team while supporting a patient and family centered healthcare environment. Facilitates the nursing unit activities generated by accurately and efficiently performing the non-clinical tasks to support patient care and service. Performs general receptionist and clerical duties for the unit as well as coordinates unit communications. A $500 hiring incentive is available for eligible external candidates (current employees, contract/temporary workers, and former employees returning to HHS within one year are ineligible). RESPONSIBILITIES: - Functions as a central point of communication for the unit - Provides customer service for patients, visitors, guests, and the interdisciplinary health care team - Promotes organization and smooth functioning of unit and assists in maintaining unit efficiency - Performs general receptionist duties - Coordinates patient admissions, transfer and discharge process within EPIC and direct patient service - Coordinates obtaining and maintaining designated supplies, equipment, and inventory for the unit - Provides basic technical support and maintenance of computer functions - Serves as a resource for health care team members, to assist them in navigating the electronic health record - Monitors, facilitates, and acts on orders