Henry Ford College presents an opportunity for a Clinical Associate. The Clinical Associate for the School of Health and Human Services is responsible for developing, coordinating, and scheduling clinical practice for the Nursing program and support for other health career programs. The Clinical Associate collaborates professionally with clinical agency partners to establish scheduled dates and times for students' clinical practice through the Acemapp Clinical Placement System. The Clinical Associate manages and tracks health and clinical requirement compliance for all students and faculty. The Clinical Associate models concepts of outstanding customer service and utilizes effective communication skills in providing assistance and accurate information to students, faculty, staff, and clinical partners. Assists in support of special projects and other duties as assigned. The Clinical Associate assists in the continuous improvement and execution of processes and procedures that ensure quality service and compliance with school procedures and college-wide policies. Employs problem solving and conflict resolution skills appropriately. Schedule: Possible opportunity for a hybrid schedule for this position after the training period. (2 days remote, three days onsite) Monday - Friday 8:00 am - 4:30 pm The placement of compensation is determined by experience, and the advertised range represents the initial salary for new hires. Successful candidates can expect annual progression to a higher step on the salary schedule. Core Competencies and Qualifications
Earned Associate Degree or combination of education and experience may be considered.
Two (2) years of experience as an administrative professional in a busy office setting.
Strong computer skills, with Microsoft office and the ability to learn new technology.
Demonstrated commitment to service excellence.
Strong organizational skills and attention to accuracy and detail.
Effective oral and written communication skills.
Ability to work independently and balance multiple priorities.
Ability to use good judgement in handling student and employee information in a confidential and discreet manner.
The most successful candidate will have a career that includes the following:
Experience with Ellucian Colleague is a plus.
Experience working with the Acemapp Clinical Placement System is a plus.
Earned bachelor's degree
Additional Unique Competencies:
Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
Flexibility - Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles.
Problem Solving - Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations.
Technology Management - Keeps up to date on technological developments. Makes effective use of technology to achieve results. Ensures access to and security of technology systems.
Accountability - Is accountable for measurable, high-quality, timely, and cost-effective results. Determines objectives and sets priorities. Accepts responsibility for mistakes and seeks to improve. Complies with established control systems and rules for data integrity.
Integrity/Honesty - Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards on an organization, self, and others; is trustworthy.
Essential Duties and Responsibilities including but not limited to
Manages clinical placements and all related tasks for Health and Human Services Programs
Models concepts of outstanding customer service and utilizes effective communication skills in providing assistance and accurate information to students, faculty, staff, and community members.
Employs problem solving and conflict resolution skills appropriately.
Provides support for clerical and administrative tasks. Assists in the support of special projects and other duties, as assigned.
Supports the services and functions provided by the Academic Affairs Unit while fostering a team-focused environment.
Assists in the continuous improvement and execution of processes and procedures that ensure quality service and compliance with school procedures and college-wide policies.
Additional Information
While we have attempted to capture the core functional responsibilities in the role, the statements contained in this job announcement reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Therefore, performing additional job-related duties not listed above may be required as assigned. For applicants viewing this ad from an external site, please go to hfcc.edu/jobs to apply REWARDS THAT LAST A LIFETIME
Henry Ford College takes great pride in offering a variety of comprehensive and industry-leading programs and resources to support the health and well-being of our team members and their families. Being an industry leader means giving back to our most valuable asset - our employees. HFC Offers:
Employee assistance program
403B and 457B saving and retirement plans with Roth contribution options
Vacation time/PTO
Holidays
Tuition waiver
Comprehensive medical insurance
Employer paid vision and dental
Long/short term disability
Flex spending and health saving accounts
Professional Development opportunities
01
Do you have at least two (2) years of experience as an administrative professional in a busy office setting?
Yes
No
02
Do you have an associate degree or higher from an accredited institution or a combination of education and experience?