1 Residential Coach Job in Albany, NY
Her Song is Hiring a Residential Coach Near Albany, NY
The Residential Coach (RC) provides victim-centered and trauma-informed direct services to survivors of human trafficking within a safe house setting. The RC manages the day-to-day activities in the residential program, helps clients manage calendars and schedules; and assists with daily routines, life-skills training, case management scheduling, and guides participants in programming activities. The RC is part of a multi-disciplinary team providing trauma-informed direct care services and works under the leadership of the Residential Manager.
Responsibilities
- Foster a healthy, safe community living environment
- Assist clients in managing a busy daily program schedule
- Address and respond to individual client needs
- Help clients manage and attend all service provider, legal, and healthcare appointments
- Assist clients with all onboarding and learning program guidelines
- Daily transportation to the Learning Center, to appointments, and other errands related to programming
- Assess and respond to resident crises and conflicts
- Follow procedures for documenting client incidents and requests
- Assess and manage emergencies according to Her Song's emergency protocol
- Monitor the safety and security of the house, including the operation of the alarm system
- Participate in the ongoing development of policies and procedures, safety and emergency protocols
- Perform various administrative tasks related to documentation, scheduling, and reporting
- Updating and documenting client information in the case management software system
- Complete all assigned tasks as directed by Residential Manager
- Participate in scheduled house meetings that occur during the shift, participate in conference calls, mandatory trainings, monthly residential staff meetings
- Provide program support through daily implementation of all residential policies, procedures, and protocols according to Her Song values and operational manuals
- Ensure a safe environment for healing by monitoring safety and security systems to minimize risk
- Share client care duties as needed including meeting emergency needs or supporting transportation needs at times
- Minimum of 1 year related experience
- Mature, flexible, calm, supportive, and resilient with a positive outlook
- Organized, able to handle administrative duties
- Highly trainable on how to work with clients in a trauma-responsive way
- Have a deep commitment to the empowerment of the residents
- Ability to work both independently and in a team environment
- Excellent communication skills, both oral and written
- Proficient computer skills
- Knowledge of and experience in supportive or peer counseling, crisis intervention, and conflict resolution techniques
- Ability and willingness to de-escalate and provide intervention or help resolve disputes
- Ability to steward sensitive confidential information well and demonstrate a commitment to client-centered practices
- Ability to maintain a positive, cooperative, and professional attitude at all times and in interactions with other volunteers, staff, and residents
- Clean driving record up to three years
Job Summary
Full Time
$51k-65k (estimate)
02/04/2024
07/18/2024
hersongjax.org
Jacksonville, FL
<25
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The job skills required for Residential Coach include Leadership, Scheduling, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Residential Coach. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Residential Coach. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Residential Coach positions, which can be used as a reference in future career path planning. As a Residential Coach, it can be promoted into senior positions as a Senior Wellness Coach that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Residential Coach. You can explore the career advancement for a Residential Coach below and select your interested title to get hiring information.
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