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The Central Support team serves as a single point of contact for Herc’s strategic customers, providing them a best in class customer experience in a multi-channel, fast-paced support environment.
This role will be responsible for building and maintaining an exceptional operational relationship with customers by coordinating all aspects of the rental process including cross / upsell, quote, rental contract & producing an accurate invoice in a timely, consistent and quality manner
Responsibilities
Professional Experience
1-3 years of customer service or sales experience required
Educational Background
High School Graduate or GED required. Bachelor’s Degree, Associates degree, or comparable experience preferred
Conditions of Employment
Experience leveraging CRM platforms like Salesforce.com as part of daily functions
Skills
Compensation Data
$20 - $25 an hour with a 15% annual bonus paid quarterly
Req # : 59713
Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.
Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.
Keeping you healthy
Medical, Dental, and Vision Coverage
Life and disability insurance
Flex spending and health savings accounts
Virtual Health Visits
24 Hour Nurse Line
Healthy Pregnancy Program
Tobacco Cessation Program
Weight Loss Program
Building Your Financial Future
401(k) plan with company match
Employee Stock Purchase Program
Life & Work Harmony
Paid Time Off (Holidays, Vacations, Sick Days)
Paid parental leave.
Military leave & support for those in the National Guard and Reserves
Employee Assistance Program (EAP)
Adoption Assistance Reimbursement Program
Tuition Reimbursement Program
Auto & Home Insurance Discounts
Protecting You & Your Family
Company Paid Life Insurance
Supplemental Life Insurance
Company Paid Disability Insurance
Supplemental Disability Insurance
Group Legal Plan
Critical Illness Insurance
Accident Insurance
Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.
Last updated : 2024-05-13
Full Time
Business Services
$66k-84k (estimate)
05/14/2024
08/10/2024
hercrentals.com
ESTERO, FL
500 - 1,000
1965
LAWRENCE H SILBER
$200M - $500M
Business Services
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