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Client Services Representative ($500 Starting Bonus)
$39k-50k (estimate)
Full Time 3 Days Ago
Save

Heritage Auctions is Hiring a Client Services Representative ($500 Starting Bonus) Near Dallas, TX

DescriptionSet your sights on a career at Heritage Auctions, headquartered in Dallas, Texas, with offices in New York, Chicago, Beverly Hills, London, Hong Kong, and other cities. For the past 47 years, Heritage Auctions has been the largest auction house founded in the U.S. and serves more than 40 different auction categories, including Coins, Sports, Comics, Historical, Jewelry, Fine & Decorative Art, Wine, and many more.
LOCATION: South of Dallas/Fort Worth International Airport, NW corner of W. Airport Freeway (Hwy. 183) and Valley View Lane
Benefits
  • Medical, Dental, and Vision coverage
  • Paid time off
  • 401k savings plans
  • Daily Pay: Access your pay when you need it!
COMPENSATION: Commensurate based on experience. ($500 starting bonus after 90 days of employment)
SummaryResponsible for handling and documenting incoming client calls, processing payments, resolving client concerns, and placing client catalog orders.
RequirementsESSENTIAL DUTIES & RESPONSIBILITIES:
  • Manage all phone calls and payments in an accurate, timely, and courteous manner.
  • Meticulously document all phone calls and emails into the client database system
  • Provide follow-up as necessary to ensure inquiries and concerns are resolved in a timely manner.
  • Process payments, including documentation of all payment information into our client database system with great attention to detail.
  • Taking the extra mile to engage customers, building sustainable relationships of trust through open and interactive communication.
  • Maintaining Heritage’s excellent customer satisfaction standards by providing accurate, valid and complete information by using the right systems and tools
  • Manage client catalog orders and incoming auction bids.
  • Work extended hours and weekends at least twice a month (required)
  • Other duties may be assigned.
Education & Experience
  • High school diploma required.
  • Must have 2 years of experience in customer service.
  • Must have 2 years of experience with email and chat communications.
  • Proficiency in Microsoft applications, specifically Outlook and Excel
  • Must have excellent verbal and written communication skills.
  • Must have excellent phone presence and interpersonal skills.
  • Must have critical thinking skills, good judgment and problem-solving skills.
  • Ability to multitask with great time management and organizational skills.
  • Must have a positive attitude with exceptional client service skills.
LANGUAGE SKILLS: Multilingual is a plus.
Work Environment
  • Individuals must be able to work independently in a fast-paced environment.
  • Must be able to lift up to 25 lbs. occasionally.
  • Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Training will last approximately six weeks. The temporary schedule will be set from 8:00 AM – 4:30 PM and will shift to 8:00 AM – 5:00 PM once training has been completed. CSRs will be required to work from 8 AM – 6 PM on Mondays following Signature auctions twice a month.
Heritage Auctions welcomes and encourages applications from women, minorities, veterans, mature workers, and persons with disabilities. EOE

Job Summary

JOB TYPE

Full Time

SALARY

$39k-50k (estimate)

POST DATE

07/04/2024

EXPIRATION DATE

07/31/2024

WEBSITE

ha.com

HEADQUARTERS

Dallas, PA

SIZE

1,000 - 3,000

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The job skills required for Client Services Representative ($500 Starting Bonus) include Client Service, Written Communication, Problem Solving, CSR, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Services Representative ($500 Starting Bonus). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Services Representative ($500 Starting Bonus). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Client Services Representative ($500 Starting Bonus) positions, which can be used as a reference in future career path planning. As a Client Services Representative ($500 Starting Bonus), it can be promoted into senior positions as a Client Service Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Services Representative ($500 Starting Bonus). You can explore the career advancement for a Client Services Representative ($500 Starting Bonus) below and select your interested title to get hiring information.

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If you are interested in becoming a Client Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Services Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Services Representative job description and responsibilities

Providing the clients with product and service knowledge.

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The Client Services Representative performs Masterfile maintenance and quality control, facilitates requests supporting audit exams and reviews, ad-hoc regulatory requests and self-testing.

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The Client Services Representative provides various customer service functions that support the patient care units and off-site lab customers.

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The Client Services Representative reflects the mission, vision, values of NM and adheres to the organization's Code of Ethics and Corporate Compliance Program. Complies with all relevant policies, procedures, guidelines, other regulatory and accreditatio

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Planning and making a schedule for the monthly meetings with the clients.

03/01/2022: High Point, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Services Representative jobs

A Client Services Representative needs to be familiar with every part of a site.

01/02/2022: Fargo, ND

Representatives who work for utility and telecommunications companies may help customers with service problems, such as outages.

12/22/2021: Elkhart, IN

Review the job description for a Client Services Representative.

01/01/2022: Carson City, NV

The CSR works is to set expectations for both the client and the specialist so that realistic goals are set and achieved.

12/30/2021: Santa Rosa, CA

The representative may be seated at a desk or workstation, or they may be on the phone with clients.

02/17/2022: Knoxville, TN

Step 3: View the best colleges and universities for Client Services Representative.

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