Position Overview:

This full-time position on Heritage Behavioral Health Center's leadership team that provides coordination and managerial oversight to clinical programs providing crisis response, support, and accessing services. Heritage responds to individuals seeking help with depression, anxiety, substance use, and/or other distressing symptoms, by providing a supportive response, counseling, and linkage to ongoing supportive services. The program will provide support to anyone, anytime, and at anywhere.

Knowledge, Skills and Abilities:

• Ability to engage individuals in behavioral health treatment
• Ability to provide flexible services as they present and/or scheduled
• Knowledge of behavioral health diagnoses and use of the DSM-5
• Knowledge of community resources including psychiatric, substance use, medical, and/or other community services

1. Ability to work as a team player;
2. Ability to tolerate ambiguity, uncertainty, and change;
3. Ability to navigate electronic health records;
4. Demonstrated above average computer skills; proficient in Microsoft Word and Excel.

Core Responsibilities:

• Provide supervision and oversight to the Program Manager and other team members as needed
• Attend program meetings within Heritage to provide collaborative care for persons served
• Establish and maintain relationships with referral sources and community providers
• Maintain and/or optimize collaboration processes with internal and external providers regarding treatment coordination

1. Ensure that all clinical activities performed by the team are compliant with standards, policies and procedures of the organization, Rule 132/140 and SUPR 2060, and other standards set forth by funders.
2. Oversee completion of data management including:
   1. Monthly and quarterly reports
   2. Monitoring of performance measures and standards set forth by funders
3. Monitor program staffing needs and participate in hiring and orientation of new staff
4. Provide and training for a wide array of clinical services including assessment, crisis counseling, case management, and discharge planning

• Participate in clinical case reviews, community events, forums, state crisis system of care learning community which will at a minimum include monthly meetings

Education and/or Licensure Requirements:

1. Master's degree in a relevant human service field
2. Minimum credential as an LSW, LCSW, LPC, LCPC, or LMFT
3. Previous experience in providing crisis services, clinical and administrative supervision;
4. A valid driver's license, reliable means of transportation, and proof of automobile insurance coverage are required.

Heritage also offers the following with these positions:

• NEW - Wellness Days - Every other Friday off PAID- 26 days per year
• Access to Federal Student Loan Forgiveness - Heritage is a National Health Service Corp Site, which provides federal student loan forgiveness for eligible licensed counselors, nurses, social workers, and substance use professionals approved through the program. Additional information is available at nhsc.hrsa.gov.
• Clinical supervision to assist in obtaining licensure
• In-house training and Continuing Education Opportunities
• Tuition Assistance Programs
• Generous vacation (5 days first year; increases with tenure), sick (12 days per year) and personal leave (4 days per year)
• Paid holidays - 9 days in 2024
• Health club/fitness reimbursement
• Employee Assistance Program
• Agency provided life insurance and short-term disability policies
• Retirement plan (403(b))
• Optional insurance benefits, including health, dental, vision, and additional life insurance (health insurance benefit includes substantial agency contribution towards this cost)