1 Lead Teller Job in Goshen, NY
Heritage Financial Credit Union is Hiring a Lead Teller Near Goshen, NY
Our values are at the heart of everything we do. We believe in:
- Integrity: We are honest and trustworthy in all of our dealings with our members, employees, and the community.
- Excellence: We strive to provide our members with the best possible service.
- Teamwork: We believe that we can achieve more together than we can alone.
- Respect: We treat each other with dignity and respect.
- Community: We are committed to giving back to the communities we serve.
As a Full Time Lead Teller with Heritage Financial, your main focus will be to provide outstanding service to our membership base. This includes assisting members with deposits, withdrawals, loan payments and more. You would act as a relationship manager to our members to help discover and identify their financial needs and refer products and services that can help them reach their goals. You take pride in your branch, making sure that your work station is clean, stocked and ready for any member interaction. This position requires rotating Saturday coverage.
Position Title: Lead Teller
Department: Retail Banking
Classification: Non-Exempt
Salary Range: $17.81 - $22.26 per hour depending on experience, plus unlimited monthly incentives.
REPORTING RELATIONSHIPSPosition Reports To: Branch Manager
Positions Supervised: None
Essential Functions And Basic Duties
- Provide outstanding member service by accurately processing member transactions and actively promoting products and services. Transactions include deposits, withdrawals, loan payments, transfers, check cashing, money orders, placing check holds, assuring proper identification & endorsements, balance and maintain cash drawer, etc. Process mail and night depository transactions. Ensure that teller station is properly stocked with forms, supplies etc.
- Assist Branch Supervisor/Branch Manager as necessary in balancing and maintaining ATMs and vault, training new employees, opening/closing procedures, etc.
- If the Branch Supervisor is unavailable or absent, supervise the branch, being responsible for opening/closing procedures, the smooth operation of the branch and the branch staff.
- Cross-sells Credit Union products and services. Mentor and coach, the teller staff, stressing the importance of cross-sell opportunities.
- Prepare the monthly audit package for the Branch Manager to review.
- Perform responsibilities of position in accordance with federal and state regulations, credit union policies and procedures
- Recommend changes, workflow, efficiencies and quality.
- Performs other job-related duties as assigned.
RequirementsEDUCATION/CERTIFICATION: High School Diploma or GED plus two years customer service and cashier experience; or a comparable combination of education and experience. Notary designation or ability to attain within 6 months.
REQUIRED KNOWLEDGE: This position requires that the employee gain a working knowledge of Bank Secrecy Act (BSA) requirements and how they will affect their work. The employee will comply with all requirements of the BSA and cooperate with the designated BSA Officer in assuring compliance.
EXPERIENCE REQUIRED: Experience using P.C. based software including Microsoft Office.
SKILLS/ABILITIES: Ability to project a professional appearance and positive attitude at all times. Excellent customer service and communication skills. Bilingual a plus.
Equal Opportunity StatementEmployment at our Credit Union is based upon merit, ability, and qualifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status.
Job Summary
Full Time
Banking
$42k-52k (estimate)
04/18/2024
07/17/2024
hhfcu.org
MIDDLETOWN, NY
200 - 500
Private
MICHAEL CIRIELLO
$10M - $50M
Banking
Related Companies
The job skills required for Lead Teller include Customer Service, Retail Banking, Products and Services, Financial Services, ATM, etc. Having related job skills and expertise will give you an advantage when applying to be a Lead Teller. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Lead Teller. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Lead Teller positions, which can be used as a reference in future career path planning. As a Lead Teller, it can be promoted into senior positions as a Teller Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Lead Teller. You can explore the career advancement for a Lead Teller below and select your interested title to get hiring information.
If you are interested in becoming a Lead Teller, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Lead Teller for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Lead Teller job description and responsibilities
A lead teller oversees the bank teller staff to ensure customers receive friendly and efficient service.
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Lead Teller efficiently processing financial transactions and assisting customers, refer customers to banker when opportunity arises.
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They may also be responsible for the training of new tellers and the supervision of tellers on their shift.
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Trained and coached other team member bank tellers with product knowledge, referrals, and ensured they met their performance goals.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Lead Teller jobs
View more details on Lead Teller salaries across the United States.
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Leads tellers can earn certifications to gain more practical knowledge of their responsibilities, test their professional skills and further advance their career.
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Add any relevant awards or achievements.
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Volunteer for more responsibility.
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Good and accurate cash handling skills will help lead tellers to be successful.
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Step 3: View the best colleges and universities for Lead Teller.
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