Key Responsibilities:

1. Team Leadership: Build and maintain a cohesive, high-performing team. Focus on team-building activities and creating a family-like atmosphere at work.

2. Operational Excellence: Oversee daily operations, ensuring efficiency and effectiveness in all aspects of the dealership. This includes sales, service, parts, and finance departments.

3. Customer Experience: Ensure a welcoming, professional, and customer-focused environment. Address customer concerns with empathy and resolve issues effectively.

4. Sales Growth: Develop strategies to increase sales and market share. Stay informed about market trends and competitor activities.

5. Quality of Work Life: Promote a healthy work-life balance for employees. Implement policies that support family values and employee well-being.

6. Financial Management: Responsible for the dealership's financial health. Oversee budgets, set financial goals, and ensure profitability.

7. Community Engagement: Foster strong relationships within the V-Twin/Motorcycle community. Organize and participate in community events, rides, and fundraisers. Be the face of the dealership in the rider community.

8. Brand Ambassador: Uphold and promote the brand values of the dealership. Ensure consistent messaging and branding across all platforms.

Qualifications:

· Proven experience in a leadership role, preferably in the motorcycle or automotive industry.

· Passionate about motorcycles, particularly V-Twin models.

· Strong interpersonal and communication skills.

· Effective conflict resolution and problem-solving skills.

· Ability to lead and motivate a diverse team.

· Financial insight and experience in budget management.

· Customer service oriented with a focus on community engagement.

· Ensure compliance with all relevant laws, regulations, and industry standards.

· Comfortable in a fast-paced or high-pressure environment.

· Stay informed about changes in the powersports industry and implement necessary adjustments to maintain compliance.