Lexus of Wilmington, now! a part of MileOne Autogroup, is now hiring a new team member to join as a Business Development Coordinator for our expanding sales department.

The ideal candidate for this position should be a self-motivated individual with strong initiative, excellent time management, and organizational abilities, adept at multitasking while paying close attention to detail. They should be customer service focused, goal-oriented, possess proficient skills in Excel and computing.

Job Responsibilities for Business Development Coordinator:

As a Business Development Coordinator, you will be responsible for effectively communicating with customers who are in the market for a vehicle through phone calls, email, chat, and text. There is NO face-to-face communication or selling involved. Your goal will be to set sales appointments to positively impact sales volume and customer satisfaction standards while conducting business in an ethical and professional manner.

Your specific duties in this role will include, but are not limited to:

• Handling Internet Sales Leads— with a focus on scheduling Sales Appointment for our Sales Department
• Utilizing Sales Phone Scripts for Outbound/Inbounds Calls
• Utilizing Objection Techniques
• Following all Internet Lead Handling processes and procedures
• ACHIEVING Daily Outbound Call Goals ( 75 calls minimum, a day)
• KPI Performance Appointment Goals
• Follow up with customers that have visited the dealership and conduct a survey
• Assists in other areas when needed

Experience Everything MileOne has to Offer:

• Competitive compensation
• Training and mentoring
• Great opportunities for advancement
• Positive, success-driven work environment

Our MileOne Employee Advantage:
MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace.

MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more.

MileOne Autogroup is an equal opportunity employer and we maintain a drug free work environment.

By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Experience:

• Customer service: 3 years (Required)

Ability to Relocate:

• Wilmington, DE 19806: Relocate before starting work (Required)

Work Location: In person